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Terrible UI

Please make it so that I don't have to scroll back and forth to see if I have called someone back. Remove the 2 huge, blank columns for disposition and traits. I have to set my screen to 67% just to see the whole page on call logs. How did you eve...
Guest 11 months ago in Workspace 0 Needs review

Request to change in color scheme for better readability on the desktop dialer due to low vision.

Suggestions include changing the colours or providing better contrast on texts so that users with slightly low vision can read them better on the Dialer/app. For example, the menu items at the top and bottom are fine. However, the body of the mess...
Guest 11 months ago in Others 0 Needs review

The Calendar filter in Call logs can only pick 2 months at a time.

A user is frustrated that he can only select 2 months as the calendar filter in the Call logs to search contacts. This is making it very difficult to search data on a large time frame. The previous UI had the ability to search data for a large tim...
Guest 11 months ago in Voice 0 Needs review

set a default view for the call logs to display Items located within the Pages

Would like to choose a default view for the call logs that shows all items within the Pages section? This means I can see 100 or more items on one page without having to manually change it every time I refresh or revisit the page.
Guest 11 months ago in Others 0 Needs review

Option for callers to leave voicemail feedback after leaving post call survey feedback

Once the caller leaves a post call survey rating, they should be able to record a voicemail to share any verbal feedback about the call.And this can be tracked by admins/owners regarding call feedbacks.
Guest 11 months ago in Voice 0 Needs review

test request feature

rest
Guest 11 months ago in Others 0 Needs review

Option to reply as a message to an email notification

The user wants to reply from an email, and it should work as a message. The user has enabled the feature to receive email notifications for messages, so when they receive the message notification on email they want to reply on the same email and i...
Guest 11 months ago in Others 0 Needs review

Ability to upload custom mp3 file for "Post survey" from customer

The user wants us to add an option to upload a "Post Survey" message whenever their caller leaves a survey. This is to basically thank them for leaving the survey.
Guest 11 months ago in Voice 0 Needs review

Another widget to be added to Analytics Dashboard

In the call disposition analytics the user wants another column where we have the teammates who used that particular disposition and their counts
Guest 11 months ago in Others 0 Needs review

Bulk WhatsApp messaging

A user has pitched the requirement of being able to send Bulk WhatsApp messages to his clients.
Guest 12 months ago in SMS 0 Needs review