All ideas

For the scheduled calls that show in the calendar when we click on the call, the contact information associated should be visible so that it's easy to navigate.

Customer has requested that the saved replies for SMS be organized into categories and sorted alphabetically instead of by date of creation. They have also expressed interest to be able to create their own categories for easier use. These categori...

The export button on the Bulk SMS page to provide more data such as valid/invalid numbers Undeliverd/sent/wrong format and not just the campaign name and count of numbers on that campaign

The archived message is included in the Mobile app but not in the desktop app. The user wants to use this option primarily in the desktop app. It appears that these two platforms (Mobile app and desktop app) should offer consistent options, as the...

We were wondering if it could be supported for LeadSimple.

Where a user can answer the calls in queue while still on another call to advise their callers that they will attend to their call soon.

As of now, the "Add note" is only available under "All" logs and "Missed call" logs but not under "Voicemail" logs. Adding this option would enable adding any notes if required for voicemails.

We have noticed some users experiencing a small issue when trying to access their voicemails. If a user is not logged in and clicks on the link to play their voicemail, they will be prompted to log in. However, once they have logged in, they are t...

Detailed Explanation of the Request: As of now any links in the contacts is opening on the same tab and the user is has to go back in the browser to access the sales dialer. Use-case: The user needs the links when clicked upon to be opened in a ne...

The calls logs default time duration should not be for today and can be for a week, as this has to setup manually which is not comfortable for the users.