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Include transferred by on mobile app, same like how it is not the browser

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.
Ankita Varma 2 months ago in Others 1 Already exists

Maintain Consistent Number for Calls and Texts Initiated from Recents Tab

When you use the Recents tab in the phone app and try sending an SMS, it picks a different number than the one used for the call. Ideally, the system should continue the conversation from the same number previously used, as this can be confusing. ...
Guest about 2 months ago in Others 1 Already exists

Prioritizing Personal Inbox at the Top

Use Case: Currently, users with a large number of shared inboxes have to scroll significantly to find their personal inbox in the list. This affects efficiency, as accessing the personal inbox quickly is crucial for managing individual conversatio...
Guest 2 months ago in Others 1 Already exists

To Add more fields to the Payload of trigger event "Call updated in JustCall".

Currently, in V2 Webhooks- 'Call updated in JustCall' even the payload doesn't provide the data about the agent who has JustCall and saves the disposition. It would be helpful to add this field in the payload. This will help in real-time KPI ...
Siddhant 7 months ago in Integrations 4 Already exists