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Get email notifications for daily SMS limit being reached

The user needs the notification triggered via an email or via an API endpoint. This will help in them determining the limit being met API Endpoint "SMS Limit Reached"POST and GET requestPayload:- Phone number,- date, time,- current limit,- next reset
Guest 14 days ago in Others 0 Needs review

To be able to hit ENTER (on keyboard) to dial

It would be very efficient to be able to hit "enter" on the keyboard after copying and pasting the phone number on the dialer to make a call.
Guest 12 days ago in Others 0 Needs review

More fields to be visible in the contact section

As of now, only Phone numbers, e-mails, and Names are shown in the contacts section. One custom field of a user's choice should be shown. For example: Company
Guest 13 days ago in Others 0 Needs review

Mapping in contacts

Every time a list of contacts is uploaded to the contacts section using a .csv file, the mapping is required manually. It would be helpful if there can be a preset option of the default mapping as in the Sales Dailer.
Guest 13 days ago in Others 0 Needs review

Feature Request: Gantt Chart & Excel Export for Invoice Breakdown

Requirement Enable users to view a month-wise, user-wise, and number-wise breakdown of invoice charges with: Gantt Chart Representation – Visual timeline of charges, including user additions and subscription changes. Excel Export – Detailed breakd...
Siddhant 18 days ago in Others 0 Needs review

Custom Invoice request

The user wants all the phone numbers listed in the invoice for which they are being charged. Currently, we only display the quantity of numbers without specifying the list of numbers. They are looking for a custom invoice that includes a detailed ...
Guest 21 days ago in Others 0 Needs review

Add in custom holidays that you can schedule ahead of time to be closed in Business Hours

That way, you can schedule all of your holidays ahead of time, by year and don't have to go in the night before or morning of to manually mark your business as closed so everything goes straight to voicemail, like you want it to. Then, manually re...
Grant Riley 6 months ago in Others 0 Needs review

After call work should reflect its value in one standard unit for ease of analysis.

Currently, when exporting the team member analytics report, the After-call metric is displayed in the format 1m 7s. This format makes it difficult to aggregate or create a Pivot table in a spreadsheet. It would be more convenient if this data were...
Guest 11 months ago in Others 2 Needs review

Contacts sync between team members

Users should have the option to choose whether they can share contacts. If they can, they should also be able to select which team member they would like to share the contact with. We receive numerous queries about how to do this. This feature cou...
Guest 6 months ago in Others 0 Needs review

An option to convert audio file to text

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...
Guest about 1 month ago in Others 0 Needs review