Others

By collecting data through custom fields, users can generate more detailed reports and gain insights into customer behavior. As businesses evolve, the ability to add or modify custom fields ensures that the CRM system remains adaptable to changing...

When you use the Recents tab in the phone app and try sending an SMS, it picks a different number than the one used for the call. Ideally, the system should continue the conversation from the same number previously used, as this can be confusing. ...

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...

Just like Wati.io offers, an app to manage whatsapp business messages

Ability to check, send and receive WhatsApp messages on the JustCall app.

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.

When JustCall daily reports are sent to the user, they are only able to see the seven-team members' snapshots on the phone number request, and it would be beneficial if snapshots of all team members could be added to the email

Use Case: Currently, users with a large number of shared inboxes have to scroll significantly to find their personal inbox in the list. This affects efficiency, as accessing the personal inbox quickly is crucial for managing individual conversatio...