Sales Dialer

We’re using the Sales Dialer (Power Dialer) for outbound calling, and we need an option to automatically play a ‘This call is being recorded’ disclaimer at the start of each call. This is a legal requirement in our region, and it’s frustrating tha...

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...