SMS

The out-of-office automated messages that are sent when out of business hours are marked as read. This means we will not have track of all the SMS that were received during this period. We require a way to keep them unread when the messages have n...

In our inbox, if a newly sent text message will get undelivered, please add an indicator beside the phone number that it has undelivered messages.

It would be helpful if we could limit which users could see which saved replies. For example, have different groupings of users for different replies.

There should be AUTO correct feature as in phones to get the SMS edited with Auto correct suggestions. User ID 252,441 Manager ID 244,624

If we could filter text by time frame like we can the calls and Having a filter set up for text that has been opened but not replied to - if we open up the text and are busy then go back we want to make sure everyone was responded to. Currently, t...

It is useful to anyone who uses the JC platform as a second phone line and for their primary business line - Instead of push notifications, it would be nice to see the number of text you have in Just call or notifications on the APP icon - ALSO......

Hi Team, This feedback is for JustCall mobile app (iOS). Can we have a filter to view the sms from a specific JustCall number? Or a search bar so that we can search the JustCall number and view all the sms under them? Pain Points: When there are a...

Hi Team, Is it possible to adding reactions to text messages i.e by long pressing on the message to react with emojis.

Client's request: We are searching for an sms solution that allows us to mark conversations as active and feedback this into zapier. If we have this they might switch to annual

Hi Team, For agents on "team member" role, can we by default restrict the access of syncing saved replies? instead of setting up custom roles & permission? If incase this is not possible, we can show a filter (drop down) at the top right corne...