SMS

The sms analytics currently have only the JC number filter however to make it more specific it should also have the user group or the user(individual) filter so the user can filter messages for certain individuals and not limit to just numbers.

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...

We should have a common search with numbers in the inbox section and not have to go inside the JC number section from or to which the message was sent and then search for the message.

It would be great if there were an option to delete Group texts from the web UI.

A customer has requested a feature to route SMS based on the prefix of the sender's number. For example, if the user receives an SMS from a UK number (with a +44 prefix) and has a UK number in their JustCall account, the SMS should be routed direc...

A user has pitched the requirement of being able to send Bulk WhatsApp messages to his clients.

This would help to understand different metrics and analyse the SMS automations.

We currently provide only 4 CRM to send sms workflow; the user would like to have copper CRM added as well in the workflow, as they use the CRM for the SMS workflow.

Overview: To improve the management of shared inboxes, we suggest adding a “Last SMS Replied” filter. This feature would allow your team to easily track and respond to messages that leads have recently replied to. How It Works: • The “Last SMS Rep...

The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.