Others

the app is shocking, never connects

Hi Team, Currently, the option to save/edit a contact from the SMS thread of a particular contact is Available on Android JC Mobile App but not on iOS which makes it difficult for us to SAVE the contact and would require to follow additional steps...

The user would like the feature where they can enable the JustCall as the default dialer on their android device.

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.

I appreciate the existing analytics features in JustCall, especially the breakdown of outbound, inbound, and missed calls. I wanted to suggest an enhancement that could be valuable for managers monitoring agent performance. Would it be possible to...

Detailed Explanation of the Request: We changed the scope of the role (To all team members) so that all the team members can have access to view the live calls on the dashboard, but this change now displays all the SMSs in the team to all the team...

The user wants to select the default audio device on the mobile app, so every time the call comes in, it will either be answered in speaker or the earpeice.

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.