Others

So we do have a section for team members under the contacts section, which should be disabled when a user creates a custom role and does not give access to the team member section, the current process is that you cannot access the team member sect...

The member is asking the invoice to be shared as PDF automatically, rather than requesting for a PDF on the invoices.

It would be very efficient to be able to hit "enter" on the keyboard after copying and pasting the phone number on the dialer to make a call.

There should be a way to find a contact by their email address in the "Contact" section. Currently, we are only able to search for a contact by their name or phone number.

As of now, only Phone numbers, e-mails, and Names are shown in the contacts section. One custom field of a user's choice should be shown. For example: Company

Every time a list of contacts is uploaded to the contacts section using a .csv file, the mapping is required manually. It would be helpful if there can be a preset option of the default mapping as in the Sales Dailer.

Requirement Enable users to view a month-wise, user-wise, and number-wise breakdown of invoice charges with: Gantt Chart Representation – Visual timeline of charges, including user additions and subscription changes. Excel Export – Detailed breakd...

The user wants all the phone numbers listed in the invoice for which they are being charged. Currently, we only display the quantity of numbers without specifying the list of numbers. They are looking for a custom invoice that includes a detailed ...

As of now, the analytics for ACW is only available on the Sales Dialer Dashboard but the regular JustCall Dashboard doesn't have it. The ability to manage and view ACW and AHT data for specific numbers, team members, and queues in the JustCall Das...

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...