All ideas

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.

When you use the Recents tab in the phone app and try sending an SMS, it picks a different number than the one used for the call. Ideally, the system should continue the conversation from the same number previously used, as this can be confusing. ...

Use Case: Currently, users with a large number of shared inboxes have to scroll significantly to find their personal inbox in the list. This affects efficiency, as accessing the personal inbox quickly is crucial for managing individual conversatio...

Currently, in V2 Webhooks- 'Call updated in JustCall' even the payload doesn't provide the data about the agent who has JustCall and saves the disposition. It would be helpful to add this field in the payload. This will help in real-time KPI ...

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.

The client and his teammates use the mobile app as their primary device for JustCall. They have activated the Group messaging feature on the web, but they require the same feature to be available in the mobile app as well. This will assist them in...

A user is requesting for us to have a feature where we can send VCards like in this link: https://simpletexting.com/blog/introducing-contact-cards/