Others

Description: The user is looking to change time zones for all of their team members from his end. Since he is the owner of the account, he has asked the control to change the timezone of his team members. UID: 172993

test request

The user would like us to come up with a sort functionality on the call logs page to sort the call logs on the basis of dispositions. Alphabetical sorting is to be done.

Can we have an option wherein the user can integrate their Google calendar to their JustCall profile and have the same(Google Calendar) change their availability automatically and mark them as unavailable during their appointments?

As of now, we don't allow contact sharing or transfer within the UI between team members. This feature will enable users to share the contacts/transfer them between team members in real time which will save time and efforts.

The basic concept is that it would greatly enhance efficiency for agents utilizing the dialer to have the "notes" field automatically appear during their calls, allowing them to take notes in real-time. This could be achieved by enabling users to ...

The customer mentioned that instead of having to uncheck a particular day if the business is not operational due to a holiday and again manually check that day for the following week to make sure the calls are coming through, the customer requeste...

Could you provide a field on top or at the bottom of the call logs page (Call Logs, Missed Calls, Voicemail, Intra-Team Calls) to give the total number of records found for the query? This would be a significant enhancement to the UI.

Allow Analytic reports to drag wider or longer. This will give more visibility on the report!

It would be nice to be able to Re-Arrange the order of your teammates within the dialer. Right now the default order for everyone is the order that they were Onboarded in!