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Allow passing multiple agent ID's while running API

When using the https://api.justcall.io/v1/contacts/new endpoint, currently we cannot pass multiple agent IDs at once. Due to this we need to run the same request multiple times. Kindly look into this?
Guest 3 months ago in Integrations 1 Needs review

To be able to check all the call made to a contact

The user would like an option, where he can view all teh outbound and iunbound calls made to a contact including the one's from Justcall as well as from Sales dialer in the same place.
Guest 3 months ago in Others 0 Needs review

UK pool of numbers for UK / EU based sales dialler campaigns.

We have a user who is suggesting that we have a UK pool of numbers for UK / EU-based sales dialer campaigns. As of now, we have only the US. IC chat: https://app.intercom.com/a/inbox/zrssgyfk/inbox/admin/7413742/conversation/215469402452112?view=List
Guest 3 months ago in Sales Dialer 0 Needs review

Populate the number for the complete or reschedule options for tasks. This is only possible for Skip

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest 6 months ago in Sales Dialer 0 Needs review

enable the timeout feature on IVR

The user is looking to configure an action for scenarios where no extension is pressed during a call—for example, forwarding the call or triggering another action.At the moment, our system does not support setting a specific action when no input i...
Guest 3 months ago in Voice 0 Needs review

To have the ability to check SMS replies and send SMS which is currently unavailable as a default option within GHL automations.

There is no option to check SMS replies and send SMS, which is possible via Zap only. It is not present as a default option within GHL automations. It would be beneficial to have it within the GHL automation action.
Almeen Siddique 3 months ago in Integrations 0 Needs review

To be able to see and change Working hours in Bulk for a list of users

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...
Guest over 1 year ago in Others 0 Needs review

Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI

Title: Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI Summary: The Sales Dialer UI currently lacks visibility into when a contact was added to the Do Not Call (DNC) list and by which team member. This limitation...
Guest 3 months ago in Sales Dialer 0 Needs review

Admin being able to turn off Availability for agents.

If there is a set of pre-sales modules in the Zoho CRM with Client details and the details of the scheduled meeting. It has to call the client and confirm the appointment with the client over the call, and then update the same on the module.
Guest 6 months ago in Others 0 Needs review

Export Hubspot call outcomes

It would be great if Hubspot call outcomes are included in the call log reports.
Guest 3 months ago in Integrations 0 Needs review