All ideas

By collecting data through custom fields, users can generate more detailed reports and gain insights into customer behavior. As businesses evolve, the ability to add or modify custom fields ensures that the CRM system remains adaptable to changing...

Objective: To improve the reporting experience for bulk messaging campaigns by enabling users to access, customize, and visualize data across multiple campaigns and numbers in a single interface. Feature Requirements: Unified View for Multiple Cam...

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

The user is looking to assign the Missed Calls and Voicemails to the Deal Owner in Pipedrive. When this feature becomes available and is enabled under Pipedrive Integration Settings, JustCall searches for a deal linked to the contact in Pipedrive,...

The user is requesting a dark mode for JustCall.

Wade Litigation would like to have the capability to receive calls while being on an active call with another caller (Putting them on hold).

When JustCall daily reports are sent to the user, they are only able to see the seven-team members' snapshots on the phone number request, and it would be beneficial if snapshots of all team members could be added to the email

The ability to schedule a text message via API is useful for several reasons: Automation & Efficiency – Businesses can automate follow-ups, reminders, and notifications without manual intervention. Improved Customer Engagement – Messages can b...

the app is shocking, never connects