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Create an Option to Edit/Save Contact from the SMS thread of a Contact in iOS

Hi Team, Currently, the option to save/edit a contact from the SMS thread of a particular contact is Available on Android JC Mobile App but not on iOS which makes it difficult for us to SAVE the contact and would require to follow additional steps...
Piers Backhouse 3 months ago in Others 1 Needs review

JustCall as default dialer

The user would like the feature where they can enable the JustCall as the default dialer on their android device.
Guest 3 months ago in Others 0 Needs review

Send WhatsApp messages with zapier

Needed for automation. Similar to competitors like WATI
Guest 6 months ago in Integrations 2 Needs review

Custom Role Permissions and Scope definition for Sales Dialer as well

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique 3 months ago in Sales Dialer 0 Needs review

Bulk download invoices

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.
Guest 3 months ago in Others 0 Needs review

Pre-recorded message in Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.
Ankita Varma 3 months ago in Sales Dialer 0 Needs review

Avoiding duplicates while uploading the Bulk Campaign contact list

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one cont...
Almeen Siddique 3 months ago in SMS 0 Needs review

Hourly Call Activity Analytics

I appreciate the existing analytics features in JustCall, especially the breakdown of outbound, inbound, and missed calls. I wanted to suggest an enhancement that could be valuable for managers monitoring agent performance. Would it be possible to...
Guest 3 months ago in Others 0 Needs review

Feature to assign an SMS conversation to a team member

We should provide a functionality to assign an SMS conversation to a team member whenever their customers respond to their messages. This will ensure clarity and avoid any confusion or messages being missed.
Guest 3 months ago in SMS 1 Needs review

It would be great if the customer could trigger a sign up response and the bot sends a series of messages.

Our Customer is requesting for a feature request where the SMS bot sends a series of messages to sign up for the service. We now have workflow where it send messages based on Yes or No.
Guest 3 months ago in SMS 0 Needs review