Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

All ideas

Showing 317

Custom ringtone in Desktop app and Web version of JustCall.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...
Guest 3 months ago in Others 0 Needs review

A "No disposition" filter in the All calls-Call logs section should be present.

Detailed Explanation of the Request: The user wants to use the filter option in the call logs to select all the calls that don't have any disposition set. As of now, under the Disposition filter option, we have the option to select all the availab...
Guest 3 months ago in Voice 1 Needs review

Active Campaign- To be able to automatically select phone numbers in triggers with conditions

There should be an option where there is- IF [certain criteria] Send SMS from one or other phone numbers.
Guest 3 months ago in Integrations 0 Needs review

Video call

The user would like to have the video call feature included into JustCall.
Guest 3 months ago in Others 0 Needs review

Ability to select/copy only part of a text message instead of the entire message on JC Mobile

My suggestion is this: to have the ability to select/copy only part of a text message instead of the entire message. So that when you paste it somewhere, it does not paste the whole message, but only a part of it...for example if u only need an em...
Guest 3 months ago in Others 0 Needs review

Message search field

As of now, we can search for a message or a phone number and locate a conversation. However, the search with the contact name is not able to locate the conversation. It would be beneficial and easier to search for a conversation with the contact n...
Guest 3 months ago in SMS 0 Needs review

Badges not showing up on JC APP iPhone

The user is unable to see the unread message badge in the JC app that used to come as a pop-up notification in the mobile app in the earlier version. We know that this has been deprecated but a lot of users are requesting for it-
Guest 3 months ago in Integrations 0 Needs review

The user wants the exact timestamp of sent and received messages.

A user wants to display the exact timestamp of sent and received messages within a conversation? Currently, the system shows relative time indicators like "1h" or "2h" instead of the actual time. Also, they've noticed that sometimes, when a conver...
Shivansh 3 months ago in SMS 0 Needs review

JobAdder integration with Sales Dialer

There is a request from a team who would like to integrate JobAdder with Sales Dialer as it would make their work extremely convenient.
Ankita Varma 3 months ago in Integrations 0 Needs review

Option to Display U.S. Phone Numbers in (XXX) XXX-XXXX Format

Description: It would be really helpful if JustCall displayed U.S. phone numbers in the (XXX) XXX-XXXX format instead of +1XXXXXXXXXX across the app and website. Why this matters: Many databases store numbers in this format, making it easier to co...
Siddhant 3 months ago in Others 0 Needs review