Hi Team, This feedback is for JustCall mobile app (iOS). Can we have a filter to view the sms from a specific JustCall number? Or a search bar so that we can search the JustCall number and view all the sms under them? Pain Points: When there are a...
To make a default phone field a drop-down instead of number
Cx is using the sales dialer and has integrated his pipedrive account with the sales dialer. cx stated end users have two phone numbers associated with them. When the campaign gets created on Sales Dialer, it only gives the first number for that c...
record my Extension Voicemail Greeting Message in JustCall without uploading a mp3
Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...
Currently, we have the option to edit the scorecard to make changes to the additional questions in the scorecard, but there seems to be no option to delete it. It would be helpful if we could add a delete option for the scorecard.
There should be an option to turn off notifications for a specific phone number associated with our account while still receiving notifications from another number. For instance, if I have access to five phone numbers, I would like the ability to ...
Hi Team, For agents on "team member" role, can we by default restrict the access of syncing saved replies? instead of setting up custom roles & permission? If incase this is not possible, we can show a filter (drop down) at the top right corne...
option to filter calls by ratings in the sales dialer call logs
The JustCall Dialer has a filter feature that allows you to separate calls based on their Rating category. However, this feature is not available in the Sales Dialer call logs. It would greatly benefit our users if we could also add the Rating cat...
SMS analytics to have a user group or individual filter
The sms analytics currently have only the JC number filter however to make it more specific it should also have the user group or the user(individual) filter so the user can filter messages for certain individuals and not limit to just numbers.