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Missed call gives option to SMS instead

I saw a really cool option the other day. I called into a business, and they missed my call, as they were either out of the office or away from their desks, and instead of that being the end of it, a minute after I hung up from that call, I receiv...
Grant Riley 7 months ago in SMS 0 Needs review

Option to delete Group texts

It would be great if there were an option to delete Group texts from the web UI.
Guest 4 months ago in SMS 0 Needs review

possibility to assign local presense in Sales Dialer not to all users, but to selected ones. Same with phone numbers

Business Case: Our sales process involves a two-tier system where we have qualification agents and closing agents. Currently, we use direct Caller IDs from regular JustCall numbers in our Sales Dialer, as we primarily handle inbound leads who have...
Guest 4 months ago in Sales Dialer 0 Needs review

integration with open solar ( you are loosing on big business)

Dear JustCall Team, I hope this email finds you well. I am reaching out once again to request the integration of the JustCall dialer with OpenSolar, a highly effective and free platform widely used by solar retailers worldwide. This integration ha...
Guest 4 months ago in Integrations 0 Needs review

American Native female black voice (Southern Accent)

Please include American Native female black voice (Southern Accent) in your Voice Agent.
Guest 4 months ago in Others 0 Needs review

Search contact using their email address

There should be a way to find a contact by their email address in the "Contact" section. Currently, we are only able to search for a contact by their name or phone number.
Guest 8 months ago in Others 0 Needs review

Multiple Call disposition

I see that there's no real option to select multiple items. It would be great to have a more complex set of questions to be able to make after a call. For example: Effective or Non Effective? Free user or subscriber? Select an Outcome: Voicemail, ...
Andrea Cabrito 4 months ago in Others 0 Needs review

Voice Agent Language

The Voice Agent does not support Spanish Language at the moment. Please include the Spanish language in this. This would be so very helpful and a good improvement for this feature.
Andrea Cabrito 4 months ago in Voice 0 Needs review

Phone number field related

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number
Shreyas Shetty 8 months ago in Sales Dialer 1 Needs review

SMS bots to work on open conversation.

Feature Request: Modify the SMS bot functionality to either auto-close conversations after an automated or bulk SMS is sent, or allow the bot to respond to keyword triggers in open conversations. This enhancement would improve the bot's effectiven...
Guest 8 months ago in SMS 1 Needs review