Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

All ideas

Showing 168

Preserve Filter Settings on Mobile App

When you close out of the Mobile App- your filter settings are reset.
Guest 7 months ago in Others 0 Needs review

Allow Analytic reports to be Expanded Larger

Allow Analytic reports to drag wider or longer. This will give more visibility on the report!
Guest 7 months ago in Others 0 Needs review

Drag&Drop / Rearrange Teammates on the Dialer/Availability HUD

It would be nice to be able to Re-Arrange the order of your teammates within the dialer. Right now the default order for everyone is the order that they were Onboarded in!
Guest 7 months ago in Others 0 Needs review

A user is requesting for us to have a feature where we can send VCards like in this link: https://simpletexting.com/blog/introducing-contact-cards/

A user is requesting for us to have a feature where we can send VCards like in this link: https://simpletexting.com/blog/introducing-contact-cards/
Guest 8 months ago in SMS 0 Needs review

To show count of messages/calls on the App Icon

Whenever a new message/call is received on the mobile App, we need to be able to show the count of the message/call which has not been viewed yet on the App Icon. The provided image is an example.
Guest 8 months ago in Others 0 Needs review

Dashboard - Just Call

You can monitor calls and traffic from the dashboard. You can click MONITOR. Great. HOWEVER, for recent calls, you can not click it and then get the data from the call. Ideally should be clickable to see the dispositions, notes, CRM connection, Tr...
Dan Heck 8 months ago in Workspace 1 Needs review

Report for the agent performance by hour

The customer desires to ensure that each agent is diligently performing their duties and making calls on a consistent hourly basis. They seek to evaluate success based on the number of hours worked and aim to generate comprehensive reports that ac...
Guest 8 months ago in Others 0 Needs review

SMSs are reflecting on Mobile app despite of updating the Roles & Permissions of the team member

Currently, for the custom role the permissions given are restricted to only web version of the JustCall for most of the sections and we are looking at these permissions reflecting while using the mobile version as well for those team members.For e...
Guest 8 months ago in Others 1 Needs review

Pipedrive - Just Call Intergration - Ai Summary

Would be great if the Ai Summary was sent to Pipedrive. There is a toggle for this, but it doesn't work....
Dan Heck 8 months ago in Integrations 0 Needs review

Pipedrive Contacts - Android Just Call Phone App

When using the Just call App, and you want to dial someone, you can not dial a number which is already store in your contacts. This is silly. Why do we store all these numbers in our contacts and then we can not dial them. Pipedrive / Just Call. A...
Dan Heck 8 months ago in Integrations 0 Needs review