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“Last SMS Replied” Filter for Shared Inboxes

Overview: To improve the management of shared inboxes, we suggest adding a “Last SMS Replied” filter. This feature would allow your team to easily track and respond to messages that leads have recently replied to. How It Works: • The “Last SMS Rep...
N H 10 months ago in SMS 1 Needs review

Click to call on GHL's whitelabel CRM

This would enable users to use the click-to-call option as they do directly on GHL for their white-label GHL CRM. It would be useful because right-click and call is time-consuming.
Guest 10 months ago in Integrations 0 Needs review

To have control over logging of new contacts in Hubspot integration

It would greatly benefit us if we could limit the creation of contacts on the integration to only incoming or outgoing calls. This way, we can prevent an excessive number of contacts from being generated by incoming or outgoing calls.
Guest 10 months ago in Integrations 0 Needs review

US time zones calling - use timezones instead of states

right now it is very cumbersome to set timezone calling in sales dialer settings. we have to choose individual states to set it up. please add timezones in the dropdown with states
Guest 10 months ago in Sales Dialer 0 Needs review

Chrome Extension Dialer

Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...
Guest 10 months ago in Voice 0 Needs review

Click to dial icons on all websites with Chrome Extension

Currently, JustCall Chrome Extension only allows click to dial icons on CRM platforms, but it would be great if they showed up next to any phone number on any website on Chrome.
Guest 10 months ago in  0 Needs review

Mark Voicemails as Unread

A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.
Guest 10 months ago in Voice 0 Needs review

To be able to have different shift patterns over a calendar period for team members

At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...
Guest 10 months ago in Others 0 Needs review

Invoice PDF copy to be sent to the user's email

The users should receive their invoices directly a PDF file to their email instead of the link to their JustCall account and then download the file.
Guest 10 months ago in Others 0 Needs review

Leads should be removed from dialer as per the salesforce status

Client has requested to see if we can remove leads from dialer campaign based on Salesforce status of the lead
Dixa Bawa 11 months ago in Sales Dialer 0 Needs review