All ideas

The Voice Agent does not support Spanish Language at the moment. Please include the Spanish language in this. This would be so very helpful and a good improvement for this feature.

Please enable a voicemail drop status in call logs. This would provide them with confirmation that the voicemail has been sent, in addition to the green banner we display after they drop the voicemail during the call.

The user would like to have the ability to use Justcall platform for voice calls as well as for Fax.

The feature is currently offered with Sales Dialer, it'd be great if this is also added in JustCall dialer, which auto-selects the outbound number based on the area code.

Description: Ability to make calls with JustCall directly from iPhone contacts. When you go to a contact and click on the call icon, the option to call with JustCall should be available. Purpose/Use Case : This will allow the user to make a call d...

A customer has requested a feature to route SMS based on the prefix of the sender's number. For example, if the user receives an SMS from a UK number (with a +44 prefix) and has a UK number in their JustCall account, the SMS should be routed direc...

Detailed Explanation When using the Sales Dialer and creating a workflow action to send an SMS to a contact after a call, the system currently sends the automated SMS only to the main number field in JustCall. This becomes a challenge when contact...

The user would like to have an activity log, like how we do have FUP minutes, to check how many minutes are left. The user would like to be able to check how much he was charged for each call within the UI.

On the UI, JustCall currently does not have an option to get the report for scheduled calls on both JustCall and Sales Dialer. We are looking to get these calls included in the reports or provide an option on the UI where they can download the sch...

Feature Overview: The Post-Call Survey feature is a valuable tool for capturing customer feedback and understanding their experiences after interacting with our support or sales teams. It currently enables us to collect caller feedback seamlessly...