All ideas

Can I request you look at creating an integration for Missive like this - https://missiveapp.com/integrations/dialpad

The user would like the SMS Analytics to have a view similar to Agent Analytics, where each agent’s individual numbers are visible for SMS activity.

The user would like to have a separate section for unanswered outbound calls included in the Agent Analytics section under the Analytics tab.

Currently, the transcriptions contain blocks of a specific part of the conversation. It would be helpful to have a single copy-all button for the complete transcription in the JustCall AI dashboard.

Currently, JustCall AI only allows call transcript downloads one by one, which is very time-consuming when reviewing months’ worth of calls. I requested to download all transcripts for a specific agent (e.g., Glynda) across May, June, and July 202...

This is very shocking that this isn't already a feature. Here is a very common example for probably 50% of small businesses: Example- I have 4 users and when the call comes in all of the users hear and can answer the phone call because we all help...

Just like Wati.io offers, an app to manage whatsapp business messages

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

Currently, Click-to-Dial calls initiated from Zoho CRM are logged in the general JustCall call logs and synced to Zoho CRM, but they do not appear in Sales Dialer campaign logs. This creates a gap for users who want a unified view of all outbound ...

The user is looking to establish an integration between JustCall and LinkedIn, with the goal of streamlining their lead management process. Specifically, they want the ability to automatically capture or transfer leads generated through LinkedIn—s...