All ideas

A user has pitched the requirement of being able to send Bulk WhatsApp messages to his clients.

Following the recent update, locating old call logs and data has become quite challenging. Currently, when using the date filter, you have to manually click back or forward to navigate through the months. It would greatly improve the user experien...

The user would like to propose a feature enhancement that enables their sales representatives to use Siri to initiate calls and automatically register these calls and messages in HubSpot CRM.

There should be a way to find a contact by their email address in the "Contact" section. Currently, we are only able to search for a contact by their name or phone number.

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number

This would help to understand different metrics and analyse the SMS automations.

When trying to create a Sales Dialer campaign by exporting contacts from Copper CRM, it is by default pulling the contacts from People. However, as per the business requirement, we are looking at pulling the contacts from Leads section of Copper C...

We currently provide only 4 CRM to send sms workflow; the user would like to have copper CRM added as well in the workflow, as they use the CRM for the SMS workflow.

The out-of-office automated messages that are sent when out of business hours are marked as read. This means we will not have track of all the SMS that were received during this period. We require a way to keep them unread when the messages have n...

Feature Request: Modify the SMS bot functionality to either auto-close conversations after an automated or bulk SMS is sent, or allow the bot to respond to keyword triggers in open conversations. This enhancement would improve the bot's effectiven...