All ideas

Current date format for SMS is DDMMYY. User's business is in the US and it is difficult for the business to follow DDMMYY format instead of the US date format. Hence looking to get this changed to MMDDYY. Thank you.

It shows the Agent who is on the active call. But it does NOT show the number they are using.

Need an integration with Odoo where they can sync contacts and pass on the call details similar to the other CRMs.

Being able to add multiple types of users or plans on one Account

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.

This would help people who have eye issues. Can we add possibly add this feature?

To be able to add a bot on the Justcall messaging platform to respond to the users or to be able to integrate an AI bot within Justcall.

For the scheduled calls that show in the calendar when we click on the call, the contact information associated should be visible so that it's easy to navigate.

Customer has requested that the saved replies for SMS be organized into categories and sorted alphabetically instead of by date of creation. They have also expressed interest to be able to create their own categories for easier use. These categori...