Voice

A user is frustrated that he can only select 2 months as the calendar filter in the Call logs to search contacts. This is making it very difficult to search data on a large time frame. The previous UI had the ability to search data for a large tim...

Once the caller leaves a post call survey rating, they should be able to record a voicemail to share any verbal feedback about the call.And this can be tracked by admins/owners regarding call feedbacks.

The user wants us to add an option to upload a "Post Survey" message whenever their caller leaves a survey. This is to basically thank them for leaving the survey.

Following the recent update, locating old call logs and data has become quite challenging. Currently, when using the date filter, you have to manually click back or forward to navigate through the months. It would greatly improve the user experien...

The ability to mark some contacts as favourites will allow them to select the contact quickly and transfer the call to them quickly. Now they have to always type in the name or search for them which is time consuming.

Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...

The JustCall ios app currently does not have badges (red numbers on the corner of the app) that shows the number of texts and voicemails that are unread. It would be excellent if this could be implemented.

A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.

Having several options for default tones that are copy-right free would be great as it can be a mission to procure them privately.

It shows the Agent who is on the active call. But it does NOT show the number they are using.