Integrations

The user wants calls made via JustCall to be logged against Lead first and if Lead is not found then Contacts in Salesforce. Currently, calls are being logged under Contacts even when matching Lead records exist, which disrupts their workflow and ...

Right now, we have the ability to make calls through the Hubspot web interface using the Native dialer. However, it would also be beneficial if we could make calls through the Native dialer on the Hubspot mobile app.

Hi Team, I'm using the “Call Completed in JustCall” webhook event (V2) to get all the call details. However, currently, it only provides data about call start time and duration. There is no direct info available about call end time. The alternate ...

The user has requested to have the user mapping feature extended to Slack CRM. This will be useful especially when they have a big team and want to ensure that everyone is integrated into relevant slack channels.

Currently, if a call is made before a number is saved in Salesforce, the activity may not be synced at all. This leads to a loss of important call metrics such as duration, call outcome, and the total number of calls made especially if the rep ent...

The user is requesting an enhancement related to the JustCall (JC) and HubSpot integration. Specifically, they would like the Click-To-Call (CTC) icon of JustCall to be visible and functional within the HubSpot desktop application. Currently, the ...

There should be a feature which allows the owner of the account to integrate on behalf of team members for Monday account. As of now team members have to integrate on their end as well in order to push all the calls and SMSs.

Hi Team, We currently only support syncing existing call recordings to Dropbox. Can we also bring a similar option to Google Drive?

When using the https://api.justcall.io/v1/contacts/new endpoint, currently we cannot pass multiple agent IDs at once. Due to this we need to run the same request multiple times. Kindly look into this?

There is no option to check SMS replies and send SMS, which is possible via Zap only. It is not present as a default option within GHL automations. It would be beneficial to have it within the GHL automation action.