Others

We would like to make a feature request for Appointment Scheduler. At this time, the appointment scheduler can only log/send call schedules to the user's clients. Please consider having the option to include Google meet link automatically when the...

Since the AI summary is being sent to the account owner's email by default, it would be better if they have the option to change the email address where it can be sent to.

There should be a way to find a contact by their email address in the "Contact" section. Currently, we are only able to search for a contact by their name or phone number.

So we do have a section for team members under the contacts section, which should be disabled when a user creates a custom role and does not give access to the team member section, the current process is that you cannot access the team member sect...

It would be very efficient to be able to hit "enter" on the keyboard after copying and pasting the phone number on the dialer to make a call.

As of now, only Phone numbers, e-mails, and Names are shown in the contacts section. One custom field of a user's choice should be shown. For example: Company

Every time a list of contacts is uploaded to the contacts section using a .csv file, the mapping is required manually. It would be helpful if there can be a preset option of the default mapping as in the Sales Dailer.

As of now, the analytics for ACW is only available on the Sales Dialer Dashboard but the regular JustCall Dashboard doesn't have it. The ability to manage and view ACW and AHT data for specific numbers, team members, and queues in the JustCall Das...

Requirement Enable users to view a month-wise, user-wise, and number-wise breakdown of invoice charges with: Gantt Chart Representation – Visual timeline of charges, including user additions and subscription changes. Excel Export – Detailed breakd...

User states that they want each option on the IVR to have working hours which are linked to the user group rather than the ivr as Option 1 (which routes to sales) needs different hours to Option 2 (which routes to CS as they feel this is more effe...