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The ability to assign different business hours for each IVR option on a specific number

User states that they want each option on the IVR to have working hours which are linked to the user group rather than the ivr as Option 1 (which routes to sales) needs different hours to Option 2 (which routes to CS as they feel this is more effe...
Guest about 1 year ago in Others 0 Needs review

To be able to get a reporting that will show when the call was abandoned and was it abandoned/missed prior to being forwarded to an agent, like those shown in the call logs

We are trying to get a comprehensive reporting on our Abandon/missed call rates for each of our just call numbers and trying to identify where the abandons happen, is it during the ivr before the system can transfer the call to an agent is it beca...
Guest about 1 year ago in Others 0 Needs review

User needs google authenticator to login

User wants to use google authenticator to login
Ankita Varma 7 months ago in Others 0 Needs review

American Native female black voice (Southern Accent)

Please include American Native female black voice (Southern Accent) in your Voice Agent.
Guest 7 months ago in Others 0 Needs review

Multiple Call disposition

I see that there's no real option to select multiple items. It would be great to have a more complex set of questions to be able to make after a call. For example: Effective or Non Effective? Free user or subscriber? Select an Outcome: Voicemail, ...
Andrea Cabrito 7 months ago in Others 0 Needs review

Preserve Filter Settings on Mobile App

When you close out of the Mobile App- your filter settings are reset.
Guest about 1 year ago in Others 0 Needs review

Fax Numbers

The user would like to have the ability to use Justcall platform for voice calls as well as for Fax.
Guest 8 months ago in Others 0 Needs review

Two Plans on one Account, User permissions

Being able to add multiple types of users or plans on one Account
Deren Davis over 1 year ago in Others 0 Needs review

Dark Mode on JC Mobile App

This would help people who have eye issues. Can we add possibly add this feature?
Guest over 1 year ago in Others 0 Needs review

Activity log for calling credits

The user would like to have an activity log, like how we do have FUP minutes, to check how many minutes are left. The user would like to be able to check how much he was charged for each call within the UI.
Guest 8 months ago in Others 0 Needs review