Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

All ideas

Showing 317

User needs google authenticator to login

User wants to use google authenticator to login
Ankita Varma 5 months ago in Others 0 Needs review

WhatsApp Broadcast msgs

Bulk msgs for whatsapp
Kavya Nayak over 1 year ago in SMS 0 Needs review

AI generated FAQs based on call transcripts

We would like the option to generate our FAQs based on our historical transcripts. With our past call data, AI should recognise the common questions being asked to our agents and suggest them to us as FAQs.
Guest over 1 year ago in JustCall AI 0 Needs review

Conversational Context on JC Dialer

Finding logs of conversations with clients is time consuming, we have a hubspot integration with JustCall, and we do track all our calls and sms communications, but most of our agents travel a lot for business, and we don't always have our laptop ...
Guest over 1 year ago in JustCall AI 0 Needs review

Can we have an option where there is a common search in inbox?

We should have a common search with numbers in the inbox section and not have to go inside the JC number section from or to which the message was sent and then search for the message.
Ankita Varma 5 months ago in SMS 0 Needs review

user would like to get a notification when we text land lines there's no response to let us know the message failed and that it's not a cell phone

Sometimes clients give us land line numbers by mistake (when requesting cell). With our regular phones - when we text those numbers we get a kick back message "Delivery of your message failed - this number is a landline and unable to receive texts...
Guest 11 months ago in SMS 0 Needs review

Option to delete Group texts

It would be great if there were an option to delete Group texts from the web UI.
Guest 6 months ago in SMS 0 Needs review

possibility to assign local presense in Sales Dialer not to all users, but to selected ones. Same with phone numbers

Business Case: Our sales process involves a two-tier system where we have qualification agents and closing agents. Currently, we use direct Caller IDs from regular JustCall numbers in our Sales Dialer, as we primarily handle inbound leads who have...
Guest 6 months ago in Sales Dialer 0 Needs review

integration with open solar ( you are loosing on big business)

Dear JustCall Team, I hope this email finds you well. I am reaching out once again to request the integration of the JustCall dialer with OpenSolar, a highly effective and free platform widely used by solar retailers worldwide. This integration ha...
Guest 6 months ago in Integrations 0 Needs review

American Native female black voice (Southern Accent)

Please include American Native female black voice (Southern Accent) in your Voice Agent.
Guest 6 months ago in Others 0 Needs review