All ideas

For numbers assigned to AIVA, a call summary is sent via email. However, the "AI Summary of Calls" option in the notification center does not control these emails. To improve user control, the notification center should have a toggle to enable or ...

Detailed Explanation of the Request: We changed the scope of the role (To all team members) so that all the team members can have access to view the live calls on the dashboard, but this change now displays all the SMSs in the team to all the team...

The user wants to select the default audio device on the mobile app, so every time the call comes in, it will either be answered in speaker or the earpeice.

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important

I need to see the average talk time and hold time. We swapped over from Aircall which had this feature. It's good to know when running a call center operation.

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

The member is asking the invoice to be shared as PDF automatically, rather than requesting for a PDF on the invoices.

Having several options for default tones that are copy-right free would be great as it can be a mission to procure them privately.

It should be able to handle the AI data preparation in less than 15 to 20 minutes.

The user has suggested that the AI voice agent does not stop giving an answer if the user interrupts in between but instead will complete the answer, we need to bring in a change to this that it stops and listens to the user's concern first and th...