All ideas

In the call disposition analytics the user wants another column where we have the teammates who used that particular disposition and their counts

Need an integration with Odoo where they can sync contacts and pass on the call details similar to the other CRMs.

Being able to add multiple types of users or plans on one Account

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.

A user has pitched the requirement of being able to send Bulk WhatsApp messages to his clients.

This would help people who have eye issues. Can we add possibly add this feature?

Following the recent update, locating old call logs and data has become quite challenging. Currently, when using the date filter, you have to manually click back or forward to navigate through the months. It would greatly improve the user experien...

The user contacted us saying they need new deals created for a specific pipeline. This feature is similar to the ones in Hubspot. They need it to be able to categorize their deals correctly.

This would help to understand different metrics and analyse the SMS automations.