All ideas

Currently, we're sending out SMSes, but we do not see any delivery rates.

Currently, the customer wants to check for replies on MMS through Zapier workflows. We only offer this for SMS at the moment. Use-Case: The customer sends out MMSes and they have set up a workflow to "check for replies to their MMS", if the condit...

Hi Team, In predictive dialer, once the client answers the call and starts to greet, there is a weird beep sound in the line that feels irritating. When tested with auto dialer, there is no beep sound. Is it possible to disable that beep?

They want the option to be able to download the last user login time and date. They need to regularly track license usage counts to optimize cost

Need to auto-archive all messages that reply with a STOP so that the inbox is not cluttered

There's no native integration currently to the sales functions of Dynamics.

In the user interface, it's not possible to determine if the call recording toggle was activated or deactivated during the call. It would be helpful if this info can be viewed in the call details section of the call logs.

Currently, when someone tags a team member and adds a comment, there is no way to know whether the comment has been acknowledged. Therefore, the customer wants to receive a notification as soon as the team members click on "mark as read," indicati...

I make calls through my computer using the JustCall Dialer integrated with Zoho. When I am making a call, I would like to use my keyboard to type in the numbers on the dialer. If I'm in a call that requests an extension to reach someone, I would l...

Simple voice bot that's connected to the CRM to remind end customers about their renewal, delays etc. Simple few use cases:- Payment to be made about anything (credit cards, loan payments, mortgages)- Delivery reminder - Status enquiry / dispatch ...