All ideas

At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...

The users should receive their invoices directly a PDF file to their email instead of the link to their JustCall account and then download the file.

Client has requested to see if we can remove leads from dialer campaign based on Salesforce status of the lead

We need the ability to rearrange the JustCall Menu Bar on left side. There are so many things cluttered that we do not even use. Our www.Pipedrive.com CRM allows the rearranging and removal on non used items in left side menu bar. This is very ben...

The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.

We would like to request a feature where we can set the reports from the custom dashboards to be sent on a specific time requirement (like daily reports) to our email instead of manually downloading them.

User is currently using JC on Android App and is looking to get the calls coming on the app to be muted. Changing the sound settings on the phone affects all the applications on the phone and hence he is looking to get this available for only the ...

The feature is currently offered with Sales Dialer, it'd be great if this is also added in JustCall dialer, which auto-selects the outbound number based on the area code.

The call log in the Sales dialer is not showing the number with the country code for any of the contacts. It would be better to have the full number showing in the call log section. Use case- The user needs the country code (without + symbol) show...

I would like to expand the widgets in size from up to down. Currently, I can only extend them sideways, and that's not enough due to the long list of users—I have more than 60 members on our team. I want it to display the Team Member Analytics wit...