All ideas

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...

On the UI, JustCall currently does not have an option to get the report for scheduled calls on both JustCall and Sales Dialer. We are looking to get these calls included in the reports or provide an option on the UI where they can download the sch...

This would help people who have eye issues. Can we add possibly add this feature?

Feature Overview: The Post-Call Survey feature is a valuable tool for capturing customer feedback and understanding their experiences after interacting with our support or sales teams. It currently enables us to collect caller feedback seamlessly...

Please make it so that I don't have to scroll back and forth to see if I have called someone back. Remove the 2 huge, blank columns for disposition and traits. I have to set my screen to 67% just to see the whole page on call logs. How did you eve...

The user contacted us saying they need new deals created for a specific pipeline. This feature is similar to the ones in Hubspot. They need it to be able to categorize their deals correctly.

Suggestions include changing the colours or providing better contrast on texts so that users with slightly low vision can read them better on the Dialer/app. For example, the menu items at the top and bottom are fine. However, the body of the mess...

A user is frustrated that he can only select 2 months as the calendar filter in the Call logs to search contacts. This is making it very difficult to search data on a large time frame. The previous UI had the ability to search data for a large tim...

Would like to choose a default view for the call logs that shows all items within the Pages section? This means I can see 100 or more items on one page without having to manually change it every time I refresh or revisit the page.

Once the caller leaves a post call survey rating, they should be able to record a voicemail to share any verbal feedback about the call.And this can be tracked by admins/owners regarding call feedbacks.