We currently provide only 4 CRM to send sms workflow; the user would like to have copper CRM added as well in the workflow, as they use the CRM for the SMS workflow.
Overview: To improve the management of shared inboxes, we suggest adding a “Last SMS Replied” filter. This feature would allow your team to easily track and respond to messages that leads have recently replied to. How It Works: • The “Last SMS Rep...
This would enable users to use the click-to-call option as they do directly on GHL for their white-label GHL CRM. It would be useful because right-click and call is time-consuming.
To have control over logging of new contacts in Hubspot integration
It would greatly benefit us if we could limit the creation of contacts on the integration to only incoming or outgoing calls. This way, we can prevent an excessive number of contacts from being generated by incoming or outgoing calls.
US time zones calling - use timezones instead of states
right now it is very cumbersome to set timezone calling in sales dialer settings. we have to choose individual states to set it up. please add timezones in the dropdown with states
Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...
Click to dial icons on all websites with Chrome Extension
Currently, JustCall Chrome Extension only allows click to dial icons on CRM platforms, but it would be great if they showed up next to any phone number on any website on Chrome.
A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.
To be able to have different shift patterns over a calendar period for team members
At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...