All ideas

The user is looking to configure an action for scenarios where no extension is pressed during a call—for example, forwarding the call or triggering another action.At the moment, our system does not support setting a specific action when no input i...

Just like Wati.io offers, an app to manage whatsapp business messages

Ability to check, send and receive WhatsApp messages on the JustCall app.

There is no option to check SMS replies and send SMS, which is possible via Zap only. It is not present as a default option within GHL automations. It would be beneficial to have it within the GHL automation action.

The feature request is to allow marking a contact as "Do Not Dial" (DND) directly within HubSpot, ensuring that calls to the contact are restricted across both JustCall and Sales Dialer without requiring manual updates in each platform.
Current Be...

Title: Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI Summary: The Sales Dialer UI currently lacks visibility into when a contact was added to the Do Not Call (DNC) list and by which team member. This limitation...

User would like to request the addition of an "Analyst" user role at no charge, specifically designed for read-only access to analytics and performance data. This would be instrumental in helping them manage and optimise their account more effecti...

It would be helpful to enhance the Internal Collaboration functionality by enabling email notifications whenever a user is mentioned in a note. Additionally, logging these internal notes into the integrated CRM would add significant value. These i...

It would be great if Hubspot call outcomes are included in the call log reports.

When sending a direct message on JustCall workspace to multiple members, we cannot name the group; instead, it only displays the agents' names as part of the team.