All ideas

The ability to log in to two different JustCall accounts would help to manage calls that come into two accounts. Use Case: To answer calls from the same device when the calls are routed to two separate JustCall accounts.

An example Candace calls hr to ask about the best way to deal with the employee situation. Who should be able to access call. All employees of a specific role are recorded and available to all, if in management or directors, then only available to...

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.

The user would like to add the Click to call button on their website, so the users can interact with the AI voice agent directly.

Idea Summary: In the current Sales Dialer setup, once custom fields are mapped to a campaign, all available custom fields become visible, even those not relevant to that specific campaign. This can lead to unnecessary clutter and confusion for age...

There should be an option to send invoices via email, rather than downloading it from the account

The AI Voice Agent should also be designed for cold calling, enabling businesses to automate outreach to potential customers who have had no prior interaction with their brand. Why This Matters? Scalability & Efficiency – AI can handle a high ...

Currently, JustCall provides a set number of free minutes for AI-powered features such as call transcription and summaries, depending on the user's subscription plan. However, once these allocated minutes are exhausted, the system silently stops g...

Currently due to the logic, it rings 9 active team members under a user group before proceeding to the next user group which has an impact on remaining members not receiving calls. Changing the logic for all team members within a user group to rec...

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...