Others

It would be great if we could have an option to change the Picture on the click to call Website Call Button instead of the regular agent default pic. FYR: https://app.justcall.io/call-now/pim

Detailed Explanation of the Request: In the current setup of the Team Member Availability Logs tab, users can view availability data, but only for one team member at a time. This becomes extremely tedious and inefficient for organizations with a l...

Description: Currently, the JustCall mobile app does not support bubble or badge notifications (red dot with number count) on the app icon, which would indicate unread voicemails, missed calls, or messages—similar to what is seen in apps like Mess...

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

The ability to log in to two different JustCall accounts would help to manage calls that come into two accounts. Use Case: To answer calls from the same device when the calls are routed to two separate JustCall accounts.

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.

The customer went through the entire notification settings and the mobile app settings for notifications and found that everything is turned on. But there appear to be no notifications being sent for missed calls, text messages, or voicemails to e...

There should be an option to send invoices via email, rather than downloading it from the account

Just like Wati.io offers, an app to manage whatsapp business messages

Ability to check, send and receive WhatsApp messages on the JustCall app.