Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

Others

Showing 54

Activity log for calling credits

The user would like to have an activity log, like how we do have FUP minutes, to check how many minutes are left. The user would like to be able to check how much he was charged for each call within the UI.
Guest 3 days ago in Others 0 Needs review

record my Extension Voicemail Greeting Message in JustCall without uploading a mp3

Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...
Guest 14 days ago in Others 0 Needs review

Add in custom holidays that you can schedule ahead of time to be closed in Business Hours

That way, you can schedule all of your holidays ahead of time, by year and don't have to go in the night before or morning of to manually mark your business as closed so everything goes straight to voicemail, like you want it to. Then, manually re...
Grant Riley 3 months ago in Others 0 Needs review

Contacts sync between team members

Users should have the option to choose whether they can share contacts. If they can, they should also be able to select which team member they would like to share the contact with. We receive numerous queries about how to do this. This feature cou...
Guest 3 months ago in Others 0 Needs review

Request to change in color scheme for better readability on the desktop dialer due to low vision.

Suggestions include changing the colours or providing better contrast on texts so that users with slightly low vision can read them better on the Dialer/app. For example, the menu items at the top and bottom are fine. However, the body of the mess...
Guest 21 days ago in Others 0 Needs review

set a default view for the call logs to display Items located within the Pages

Would like to choose a default view for the call logs that shows all items within the Pages section? This means I can see 100 or more items on one page without having to manually change it every time I refresh or revisit the page.
Guest 22 days ago in Others 0 Needs review

test request feature

rest
Guest 24 days ago in Others 0 Needs review

Option to reply as a message to an email notification

The user wants to reply from an email, and it should work as a message. The user has enabled the feature to receive email notifications for messages, so when they receive the message notification on email they want to reply on the same email and i...
Guest 26 days ago in Others 0 Needs review

After call work should reflect its value in one standard unit for ease of analysis.

Currently, when exporting the team member analytics report, the After-call metric is displayed in the format 1m 7s. This format makes it difficult to aggregate or create a Pivot table in a spreadsheet. It would be more convenient if this data were...
Guest 8 months ago in Others 2 Needs review

Invoice request

The member is asking the invoice to be shared as PDF automatically, rather than requesting for a PDF on the invoices.
Guest 2 months ago in Others 0 Needs review