SMS

It should be put in the SMS settings area with the other signatures, etc. This is important, as you want to send the "Send STOP if you would like to stop receiving messages" to the first SMS automatically, but not every one of them.

It would be helpful to enhance the Internal Collaboration functionality by enabling email notifications whenever a user is mentioned in a note. Additionally, logging these internal notes into the integrated CRM would add significant value. These i...

When a new text message is received in the inbox, it does not automatically appear at the top. To view unread messages, we must scroll down. However, there is an option to filter and only view unread messages. It would be more convenient if new me...

Be able to send and receive pdfs and images in a group SMS

Currently, users can only search conversations within individual JustCall numbers, which limits efficiency when trying to locate specific messages across all inboxes. A global search feature (supporting keywords, numbers, or agent filters) would s...

Currently, messages exceeding 1600 characters are not delivered, and users are unable to receive them even in parts. This is causing important communication to be lost, especially for users whose clients may send long messages (e.g., detailed upda...

The ability for reps who are on the move to leave "talk to text" SMS messages would be a great addition to the product. Much like typical talk to text capabilities when we are in the field/on the road, this would help drive a more robust feature s...

Use case- Here's an example. https://sinch.com/apis/messaging/rcs/ It's similar to SMS and MMS but allows for images, carousels, buttons, branding, and more when sending messages. We'd want to send marketing and customer service messages, similar ...

We need a separate list where we can view all the scheduled texts and the time stamp for when they were scheduled.

Title: To have the search option in the inbox section of mobile app. Description: The user needs to have the search option in the Mobile App as they have multiple conversations going on and it is difficult for them to go through the conversations ...