SMS

Overview: To improve the management of shared inboxes, we suggest adding a “Last SMS Replied” filter. This feature would allow your team to easily track and respond to messages that leads have recently replied to. How It Works: • The “Last SMS Rep...

Sometimes clients give us land line numbers by mistake (when requesting cell). With our regular phones - when we text those numbers we get a kick back message "Delivery of your message failed - this number is a landline and unable to receive texts...

There should be AUTO correct feature as in phones to get the SMS edited with Auto correct suggestions. User ID 252,441 Manager ID 244,624

The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.

The open messaging tab closes when you change the tab from messaging to any other on the windows dialer. Here is a video link to explain the query: https://go.screenpal.com/watch/cZjrYZV9dta

Bulk msgs for whatsapp

Current date format for SMS is DDMMYY. User's business is in the US and it is difficult for the business to follow DDMMYY format instead of the US date format. Hence looking to get this changed to MMDDYY. Thank you.

Customer has requested that the saved replies for SMS be organized into categories and sorted alphabetically instead of by date of creation. They have also expressed interest to be able to create their own categories for easier use. These categori...

The export button on the Bulk SMS page to provide more data such as valid/invalid numbers Undeliverd/sent/wrong format and not just the campaign name and count of numbers on that campaign

The archived message is included in the Mobile app but not in the desktop app. The user wants to use this option primarily in the desktop app. It appears that these two platforms (Mobile app and desktop app) should offer consistent options, as the...