SMS

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.

The client and his teammates use the mobile app as their primary device for JustCall. They have activated the Group messaging feature on the web, but they require the same feature to be available in the mobile app as well. This will assist them in...

User Would like to purchase the add-on that will allow us to send 20,000 text in a bulk SMS.

Hi Team, We need to allow integrating Chat GPT with JC, so that we can use the AI features. We did look into the SMS copilot feature, however Chat GPT should be made available on JC.

At the moment, we have an option to create a custom dashboard for call analytics and the user would want this for SMS analytics too. This will enable then to have metrics they want to see and team wise if possible.

Customization Request The DeskTop App has no "Group SMS" access.The experience of functionality across Desktop App and Iphone App needs to match. Use Case Custimazation Reasons: So the user can access group SMS from the Desktop App How This Custom...

A user is requesting for us to have a feature where we can send VCards like in this link: https://simpletexting.com/blog/introducing-contact-cards/

When clicking inbox under SMS it has a limited search function on the top right. However, when I click on a message and all the messages move to the taskbar on the leftside I can no longer search. If I want to search I have to click the inbox again.

Currently, we're sending out SMSes, but we do not see any delivery rates.