Sales Dialer

The user needs help retrieving data for a KPI sheet. They want to gather information on all campaign calls that last longer than 180 seconds, as well as calls over 60 seconds for their entire team. This data is needed specifically for campaign cal...

User Profiles: Ability to amend and specify which sections each member can access (e.g., download options, all contacts, call logs, incoming calls, etc.). Note: We are still awaiting the urgent removal of the download option for Members as previou...

The first pic - I need additional filter in there which has 'Occupation' so I can search for that. Can you add it on please (Just like we have ID, Fundraiser Name & Sign Date)

Business Case: Our sales process involves a two-tier system where we have qualification agents and closing agents. Currently, we use direct Caller IDs from regular JustCall numbers in our Sales Dialer, as we primarily handle inbound leads who have...

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number

Detailed Explanation When using the Sales Dialer and creating a workflow action to send an SMS to a contact after a call, the system currently sends the automated SMS only to the main number field in JustCall. This becomes a challenge when contact...

On the UI, JustCall currently does not have an option to get the report for scheduled calls on both JustCall and Sales Dialer. We are looking to get these calls included in the reports or provide an option on the UI where they can download the sch...

This ringing is causing 90%+ of the people who pick up the call, to actually hang up the call because even after the call is picked by the customer agents can still hear the ring sound . This feature is by default however it is impacting customers...

right now it is very cumbersome to set timezone calling in sales dialer settings. we have to choose individual states to set it up. please add timezones in the dropdown with states

Client has requested to see if we can remove leads from dialer campaign based on Salesforce status of the lead