Sales Dialer

Request Summary: Currently, in Sales Dialer campaigns, the contact list defaults to sorting by "Added to the Campaign Date," which mixes new (undialed) leads with those already contacted. Users must manually filter for undialed contacts each time ...

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...

Currently, when a call is made using the JustCall Sales Dialer, only the disposition name is logged in HubSpot. In contrast, calls made via the main JustCall dialer include both the disposition group name and the disposition name in the log. This ...

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.

Currently, in the Sales Dialer's Timezone-Based Calling feature, users must manually configure calling windows for each country. This can be cumbersome when the majority of countries need to follow a standard calling window, such as 9 AM to 6 PM (...

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...

Idea Summary: In the current Sales Dialer setup, once custom fields are mapped to a campaign, all available custom fields become visible, even those not relevant to that specific campaign. This can lead to unnecessary clutter and confusion for age...

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...

A customer managing high-volume lead outreach via JustCall’s Sales Dialer has outlined a critical limitation in how campaigns handle re-added contacts, especially in repeat lead scenarios. Core Use Case: The customer runs a perpetual sales dialer,...

Use of Contact Data in Workflows: Currently, workflows do not allow dynamic access to contact-level data (e.g., language preferences). Suggested enabling conditional logic based on contact attributes — for instance: If contact.language = "English"...