Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.

The user would like to sync all the data between Zoho and the sales dialer to make sure that if any contact is edited on any platform, it syncs on both.

Our sales dialer mobile app shows only Power dialing campaign. The user has requested if we can show predictive and dynamic dilaer as well on the mobile app.

After a call is done on SD, the customer wants to be able to change the phone number in the phone number field as a decent number of customer are asking them to not call on the number called and they want the option to change the primary number

Please integrate Salesmate to integrate with the Salesdialer. Salesmate already integrates with just call. We should be able to run a campaign with the contacts from Salesmate.

The user wants to remove the DNCA checkbox in the Sales Dialer that appears after calls. Agents are mistakenly marking calls as DNCA, even though it is already set up under their disposition. To prevent this from being misused, they need to disabl...

We do want to call the skipped contacts, so we don't want to mark the campaign as completed. There should be a feature that has ability to have a Reattempt Rule specifically designed for skipped calls on Sales Dialer

This ringing is causing 90%+ of the people who pick up the call, to actually hang up the call because even after the call is picked by the customer agents can still hear the ring sound . This feature is by default however it is impacting customers...

Currently, when using the dynamic or power dialer, the agent must manually choose a disposition to categorize unanswered calls. It would be beneficial to have an automated process where the system recognizes unanswered calls and automatically upda...

The user needs help retrieving data for a KPI sheet. They want to gather information on all campaign calls that last longer than 180 seconds, as well as calls over 60 seconds for their entire team. This data is needed specifically for campaign cal...