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JustCall AI

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Request for a field / prompt to specify the pronunciation of the name of the business in AIVA

To make sure the correct name is pronounced on the call as it is non negotiable.
Ankita Varma 8 months ago in JustCall AI 0 Needs review

To be able to add click to call button for AI voice agent number

The user would like to add the Click to call button on their website, so the users can interact with the AI voice agent directly.
Guest 4 months ago in JustCall AI 0 Needs review

Notification When AI Transcription Minutes Are Exhausted

Currently, JustCall provides a set number of free minutes for AI-powered features such as call transcription and summaries, depending on the user's subscription plan. However, once these allocated minutes are exhausted, the system silently stops g...
Siddhant 4 months ago in JustCall AI 0 Needs review

AI generated FAQs based on call transcripts

We would like the option to generate our FAQs based on our historical transcripts. With our past call data, AI should recognise the common questions being asked to our agents and suggest them to us as FAQs.
Guest over 1 year ago in JustCall AI 0 Needs review

Add toggle for controlling the AIVA call summary sent via email - "Notification Center"

For numbers assigned to AIVA, a call summary is sent via email. However, the "AI Summary of Calls" option in the notification center does not control these emails. To improve user control, the notification center should have a toggle to enable or ...
Almeen Siddique 6 months ago in JustCall AI 0 Needs review

AI voice agent needs respond to all the queries.

The user has suggested that the AI voice agent does not stop giving an answer if the user interrupts in between but instead will complete the answer, we need to bring in a change to this that it stops and listens to the user's concern first and th...
Guest 6 months ago in JustCall AI 0 Needs review

Conversational Context on JC Dialer

Finding logs of conversations with clients is time consuming, we have a hubspot integration with JustCall, and we do track all our calls and sms communications, but most of our agents travel a lot for business, and we don't always have our laptop ...
Guest over 1 year ago in JustCall AI 0 Needs review

Notify agents once the score card is scored for their call

This would notify the agents in real time, and they could review their scores and contact the admins in case of any discrepancies. Or just be notified that they have been scored.
Guest 7 months ago in JustCall AI 0 Needs review

Transcription for specific calls

The user would like to select specific calls for transcription and use their minutes wisely in this case.
Guest 7 months ago in JustCall AI 0 Needs review

AI summary

To adjust the prompt used for generating AI summaries of calls or the AI model itself.
Guest 8 months ago in JustCall AI 0 Needs review