Others

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...

Detailed Explanation of the Request: We changed the scope of the role (To all team members) so that all the team members can have access to view the live calls on the dashboard, but this change now displays all the SMSs in the team to all the team...

The user wants to select the default audio device on the mobile app, so every time the call comes in, it will either be answered in speaker or the earpeice.

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...

The user would like to have the video call feature included into JustCall.

My suggestion is this: to have the ability to select/copy only part of a text message instead of the entire message. So that when you paste it somewhere, it does not paste the whole message, but only a part of it...for example if u only need an em...