Others

The user wants all the phone numbers listed in the invoice for which they are being charged. Currently, we only display the quantity of numbers without specifying the list of numbers. They are looking for a custom invoice that includes a detailed ...

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...

User wants to use google authenticator to login

That way, you can schedule all of your holidays ahead of time, by year and don't have to go in the night before or morning of to manually mark your business as closed so everything goes straight to voicemail, like you want it to. Then, manually re...

Currently, when exporting the team member analytics report, the After-call metric is displayed in the format 1m 7s. This format makes it difficult to aggregate or create a Pivot table in a spreadsheet. It would be more convenient if this data were...

Users should have the option to choose whether they can share contacts. If they can, they should also be able to select which team member they would like to share the contact with. We receive numerous queries about how to do this. This feature cou...

Please include American Native female black voice (Southern Accent) in your Voice Agent.

I see that there's no real option to select multiple items. It would be great to have a more complex set of questions to be able to make after a call. For example: Effective or Non Effective? Free user or subscriber? Select an Outcome: Voicemail, ...

Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...