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Maintain Consistent Number for Calls and Texts Initiated from Recents Tab

When you use the Recents tab in the phone app and try sending an SMS, it picks a different number than the one used for the call. Ideally, the system should continue the conversation from the same number previously used, as this can be confusing. ...
Guest 2 days ago in Others 0 Needs review

Bulk Export Contacts

It would be highly beneficial for users to have the ability to export contacts in bulk. This feature would streamline data management and allow for easier integration with other systems, ultimately enhancing the user experience.
Guest 14 days ago in Others 0 Needs review

Contacts & Scheduler improvement

It would be helpful to search contacts for appointments on the scheduler or search the scheduler for existing appointments. Both areas could use functionality improvement and communicate better- With the current set up we have duplicate appointmen...
Guest about 1 month ago in Others 3 Needs review

Ability to check, send and receive WhatsApp messages on the JustCall mobile app.

Just like Wati.io offers, an app to manage whatsapp business messages
Seb Fourault 19 days ago in Others 0 Needs review

Admin being able to turn off Availability for agents.

Ability to check, send and receive WhatsApp messages on the JustCall app.
Guest 19 days ago in Others 0 Needs review

Include transferred by on mobile app, same like how it is not the browser

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.
Ankita Varma 23 days ago in Others 0 Needs review

Snapshots of all users in the JustCall daily report

When JustCall daily reports are sent to the user, they are only able to see the seven-team members' snapshots on the phone number request, and it would be beneficial if snapshots of all team members could be added to the email
Guest 13 days ago in Others 0 Needs review

Prioritizing Personal Inbox at the Top

Use Case: Currently, users with a large number of shared inboxes have to scroll significantly to find their personal inbox in the list. This affects efficiency, as accessing the personal inbox quickly is crucial for managing individual conversatio...
Guest 13 days ago in Others 0 Needs review

Mobile app connectively to significantly improve

the app is shocking, never connects
Piers Backhouse 13 days ago in Others 0 Needs review

Create an Option to Edit/Save Contact from the SMS thread of a Contact in iOS

Hi Team, Currently, the option to save/edit a contact from the SMS thread of a particular contact is Available on Android JC Mobile App but not on iOS which makes it difficult for us to SAVE the contact and would require to follow additional steps...
Piers Backhouse 13 days ago in Others 1 Needs review