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Terrible UI

Please make it so that I don't have to scroll back and forth to see if I have called someone back. Remove the 2 huge, blank columns for disposition and traits. I have to set my screen to 67% just to see the whole page on call logs. How did you eve...
Guest 5 months ago in Workspace 0 Needs review

Add option to mark a contact as favourite while transferring call to internal team or external number

The ability to mark some contacts as favourites will allow them to select the contact quickly and transfer the call to them quickly. Now they have to always type in the name or search for them which is time consuming.
Guest 11 months ago in Voice 0 Needs review

Request to change in color scheme for better readability on the desktop dialer due to low vision.

Suggestions include changing the colours or providing better contrast on texts so that users with slightly low vision can read them better on the Dialer/app. For example, the menu items at the top and bottom are fine. However, the body of the mess...
Guest 6 months ago in Others 0 Needs review

The Calendar filter in Call logs can only pick 2 months at a time.

A user is frustrated that he can only select 2 months as the calendar filter in the Call logs to search contacts. This is making it very difficult to search data on a large time frame. The previous UI had the ability to search data for a large tim...
Guest 6 months ago in Voice 0 Needs review

set a default view for the call logs to display Items located within the Pages

Would like to choose a default view for the call logs that shows all items within the Pages section? This means I can see 100 or more items on one page without having to manually change it every time I refresh or revisit the page.
Guest 6 months ago in Others 0 Needs review

Option for callers to leave voicemail feedback after leaving post call survey feedback

Once the caller leaves a post call survey rating, they should be able to record a voicemail to share any verbal feedback about the call.And this can be tracked by admins/owners regarding call feedbacks.
Guest 6 months ago in Voice 0 Needs review

test request feature

rest
Guest 6 months ago in Others 0 Needs review

Option to reply as a message to an email notification

The user wants to reply from an email, and it should work as a message. The user has enabled the feature to receive email notifications for messages, so when they receive the message notification on email they want to reply on the same email and i...
Guest 6 months ago in Others 0 Needs review

Ability to upload custom mp3 file for "Post survey" from customer

The user wants us to add an option to upload a "Post Survey" message whenever their caller leaves a survey. This is to basically thank them for leaving the survey.
Guest 6 months ago in Voice 0 Needs review

Enable Webhook Events and Zoho CRM Logging for WhatsApp Messages

Description:A customer has requested a feature where each WhatsApp message sent or received in JustCall can automatically trigger an event to create a new lead in Zoho CRM. Specifically, they would like a webhook that sends WhatsApp message inform...
Guest 6 months ago in Integrations 0 Needs review