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test request feature

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Guest 7 months ago in Others 0 Needs review

Option to reply as a message to an email notification

The user wants to reply from an email, and it should work as a message. The user has enabled the feature to receive email notifications for messages, so when they receive the message notification on email they want to reply on the same email and i...
Guest 8 months ago in Others 0 Needs review

Ability to upload custom mp3 file for "Post survey" from customer

The user wants us to add an option to upload a "Post Survey" message whenever their caller leaves a survey. This is to basically thank them for leaving the survey.
Guest 8 months ago in Voice 0 Needs review

Enable Webhook Events and Zoho CRM Logging for WhatsApp Messages

Description:A customer has requested a feature where each WhatsApp message sent or received in JustCall can automatically trigger an event to create a new lead in Zoho CRM. Specifically, they would like a webhook that sends WhatsApp message inform...
Guest 8 months ago in Integrations 0 Needs review

Another widget to be added to Analytics Dashboard

In the call disposition analytics the user wants another column where we have the teammates who used that particular disposition and their counts
Guest 8 months ago in Others 0 Needs review

Bulk WhatsApp messaging

A user has pitched the requirement of being able to send Bulk WhatsApp messages to his clients.
Guest 8 months ago in SMS 0 Needs review

Date Filter in Analytics and Call logs

Following the recent update, locating old call logs and data has become quite challenging. Currently, when using the date filter, you have to manually click back or forward to navigate through the months. It would greatly improve the user experien...
Guest 8 months ago in Voice 0 Needs review

Local Presence or Smart Number Switcher

The feature is currently offered with Sales Dialer, it'd be great if this is also added in JustCall dialer, which auto-selects the outbound number based on the area code.
Guest over 1 year ago in Voice 0 Needs review

To have SMS automation included in the SMS analytics section

This would help to understand different metrics and analyse the SMS automations.
Guest 8 months ago in SMS 0 Needs review

Request to export contacts from Leads of Copper CRM instead of People

When trying to create a Sales Dialer campaign by exporting contacts from Copper CRM, it is by default pulling the contacts from People. However, as per the business requirement, we are looking at pulling the contacts from Leads section of Copper C...
Guest 8 months ago in Integrations 0 Needs review