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User needs google authenticator to login

User wants to use google authenticator to login
Ankita Varma 7 months ago in Others 0 Needs review

On predective dialer the calls still rings even adter the customer has answered the call

This ringing is causing 90%+ of the people who pick up the call, to actually hang up the call because even after the call is picked by the customer agents can still hear the ring sound . This feature is by default however it is impacting customers...
Guest about 1 year ago in Sales Dialer 0 Needs review

Can we have an option where there is a common search in inbox?

We should have a common search with numbers in the inbox section and not have to go inside the JC number section from or to which the message was sent and then search for the message.
Ankita Varma 7 months ago in SMS 0 Needs review

Option to delete Group texts

It would be great if there were an option to delete Group texts from the web UI.
Guest 7 months ago in SMS 0 Needs review

Add option to mark a contact as favourite while transferring call to internal team or external number

The ability to mark some contacts as favourites will allow them to select the contact quickly and transfer the call to them quickly. Now they have to always type in the name or search for them which is time consuming.
Guest about 1 year ago in Voice 0 Needs review

possibility to assign local presense in Sales Dialer not to all users, but to selected ones. Same with phone numbers

Business Case: Our sales process involves a two-tier system where we have qualification agents and closing agents. Currently, we use direct Caller IDs from regular JustCall numbers in our Sales Dialer, as we primarily handle inbound leads who have...
Guest 7 months ago in Sales Dialer 0 Needs review

integration with open solar ( you are loosing on big business)

Dear JustCall Team, I hope this email finds you well. I am reaching out once again to request the integration of the JustCall dialer with OpenSolar, a highly effective and free platform widely used by solar retailers worldwide. This integration ha...
Guest 7 months ago in Integrations 0 Needs review

American Native female black voice (Southern Accent)

Please include American Native female black voice (Southern Accent) in your Voice Agent.
Guest 7 months ago in Others 0 Needs review

Multiple Call disposition

I see that there's no real option to select multiple items. It would be great to have a more complex set of questions to be able to make after a call. For example: Effective or Non Effective? Free user or subscriber? Select an Outcome: Voicemail, ...
Andrea Cabrito 7 months ago in Others 0 Needs review

Voice Agent Language

The Voice Agent does not support Spanish Language at the moment. Please include the Spanish language in this. This would be so very helpful and a good improvement for this feature.
Andrea Cabrito 7 months ago in Voice 1 Needs review