The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.
Guest
about 2 months ago
in Sales Dialer
0
Needs review
Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement
Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant
4 months ago
in Sales Dialer
0
Needs review
Populate the number for the complete or reschedule options for tasks. This is only possible for Skip
JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Currently, when using the Re-sync button in Sales Dialer to pull contacts from a HubSpot list, JustCall only adds new contacts to the campaign. However, contacts that have been removed from the HubSpot list are not removed from the Sales Dialer li...
Siddhant
about 1 month ago
in Sales Dialer
0
Needs review
Option to Lower or Mute Incoming Call Alerts on JustCall Main Dialer When Using Sales Dialer
Description: Currently, agents using the Sales Dialer receive inbound calls through the regular JustCall dialer. When this happens, the loud ringing interrupts their ongoing conversation on the Sales Dialer. Requested Feature: Agents actively on a...
Siddhant
3 months ago
in Sales Dialer
0
Needs review
When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest
2 months ago
in Sales Dialer
0
Future consideration
Custom Role Permissions and Scope definition for Sales Dialer as well
Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique
2 months ago
in Sales Dialer
0
Needs review
The user would like to sync all the data between Zoho and the sales dialer to make sure that if any contact is edited on any platform, it syncs on both.