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Sales Dialer

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Include Key Contact Fields in Campaign Reports

The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.
Guest 3 months ago in Sales Dialer 0 Needs review

Populate the number for the complete or reschedule options for tasks. This is only possible for Skip

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest 4 months ago in Sales Dialer 0 Needs review

Sort Sales Dialer Contacts by Custom Fields

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.
Guest 2 months ago in Sales Dialer 0 Needs review

Custom Field Visibility Control in Sales Dialer Campaigns

Idea Summary: In the current Sales Dialer setup, once custom fields are mapped to a campaign, all available custom fields become visible, even those not relevant to that specific campaign. This can lead to unnecessary clutter and confusion for age...
Mahak Arora 2 months ago in Sales Dialer 0 Needs review

Option to Lower or Mute Incoming Call Alerts on JustCall Main Dialer When Using Sales Dialer

Description: Currently, agents using the Sales Dialer receive inbound calls through the regular JustCall dialer. When this happens, the loud ringing interrupts their ongoing conversation on the Sales Dialer. Requested Feature: Agents actively on a...
Siddhant 5 months ago in Sales Dialer 0 Needs review

Enhancement Request: Support for Perpetual Sales Dialer with Reset Logic for Re-added Contacts and Conditional Workflows

A customer managing high-volume lead outreach via JustCall’s Sales Dialer has outlined a critical limitation in how campaigns handle re-added contacts, especially in repeat lead scenarios. Core Use Case: The customer runs a perpetual sales dialer,...
Guest 2 months ago in Sales Dialer 0 Future consideration

Enhancement Request: Conditional Logic and Contact Data Access in JustCall Workflows

Use of Contact Data in Workflows: Currently, workflows do not allow dynamic access to contact-level data (e.g., language preferences). Suggested enabling conditional logic based on contact attributes — for instance: If contact.language = "English"...
Guest 2 months ago in Sales Dialer 0 Needs review

Automated analytics report for Salesdialer

To be able to schedule automated campaign analytics reports for Sales dialer.
Cezar Rosas 6 months ago in Sales Dialer 0 Needs review

Auto-Remove Contacts During HubSpot List Re-Sync

Currently, when using the Re-sync button in Sales Dialer to pull contacts from a HubSpot list, JustCall only adds new contacts to the campaign. However, contacts that have been removed from the HubSpot list are not removed from the Sales Dialer li...
Siddhant 3 months ago in Sales Dialer 0 Needs review

Allow prompts to be added for dialling

When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest 4 months ago in Sales Dialer 0 Future consideration