Sales Dialer

Detailed Explanation of the Request: As of now any links in the contacts is opening on the same tab and the user is has to go back in the browser to access the sales dialer. Use-case: The user needs the links when clicked upon to be opened in a ne...

We need the ability to group numbers by project names as each project needs 4-5 dedicated numbers to be randomised and not mixed with other numbers on the Sales Dialer instance. This is to differentiate the numbers with different area codes or cli...

Currently, we can import contacts to SD based on the contact type from Copper. However, the contact type is present only on the people sections and not on the leads. The customer needs to import the contact from the leads section. Hence, can we in...

A feature where we can personalise the voicemail drops in the sales dialer campaigns by adding the name of the lead/Cx to the message accordingly.

User would like to stop the recording during a call and then resume the recording, as they take credit cards over the phone and need to be able to pause the recording as the information is sensitive.

Hi Team, In predictive dialer, once the client answers the call and starts to greet, there is a weird beep sound in the line that feels irritating. When tested with auto dialer, there is no beep sound. Is it possible to disable that beep?