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Sales Dialer

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Allow Sales Dialer Dispositions to Trigger Mapped Pipedrive Activities (Like in Regular Dialer)

In the regular JustCall dialer, there's a powerful feature that allows call dispositions to be directly mapped to specific Pipedrive activity types. This helps our team automatically create the right type of follow-up actions in Pipedrive based on...
Guest about 2 months ago in Sales Dialer 0 Needs review

Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant 7 months ago in Sales Dialer 0 Planned

Adding Filters for Reattempts on Sales Dialer

The request is for the implementation of a filter feature within the View Contacts section under the Campaign tab and in the Call Logs. This filter would provide the ability to sort and view contacts based on the following criteria: To Be Reattemp...
Ankita Varma 5 months ago in Sales Dialer 1 Planned

JustCall call Outcomes - pushing Deal stages in CRM

JC has an amazing feature at the end of the call where you can push data into a CRM (Pipedrive for us) - namely Deal Stages, e.g. at the end of a call, you can move a deal along to a certain stage. The biggest issue is that if a number/contact has...
Guest 2 months ago in Sales Dialer 0 Needs review

Default Sorting Option for Undialed Contacts in Sales Dialer

Request Summary: Currently, in Sales Dialer campaigns, the contact list defaults to sorting by "Added to the Campaign Date," which mixes new (undialed) leads with those already contacted. Users must manually filter for undialed contacts each time ...
Siddhant 4 months ago in Sales Dialer 0 Needs review

Option to Lower or Mute Incoming Call Alerts on JustCall Main Dialer When Using Sales Dialer

Description: Currently, agents using the Sales Dialer receive inbound calls through the regular JustCall dialer. When this happens, the loud ringing interrupts their ongoing conversation on the Sales Dialer. Requested Feature: Agents actively on a...
Siddhant 6 months ago in Sales Dialer 0 Needs review

Include Key Contact Fields in Campaign Reports

The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.
Guest 5 months ago in Sales Dialer 0 Needs review

UK pool of numbers for UK / EU based sales dialler campaigns.

We have a user who is suggesting that we have a UK pool of numbers for UK / EU-based sales dialer campaigns. As of now, we have only the US. IC chat: https://app.intercom.com/a/inbox/zrssgyfk/inbox/admin/7413742/conversation/215469402452112?view=List
Guest 3 months ago in Sales Dialer 0 Needs review

Populate the number for the complete or reschedule options for tasks. This is only possible for Skip

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest 6 months ago in Sales Dialer 0 Needs review

Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI

Title: Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI Summary: The Sales Dialer UI currently lacks visibility into when a contact was added to the Do Not Call (DNC) list and by which team member. This limitation...
Guest 3 months ago in Sales Dialer 0 Needs review