Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

All ideas

Showing 485 of 485

Message search field

As of now, we can search for a message or a phone number and locate a conversation. However, the search with the contact name is not able to locate the conversation. It would be beneficial and easier to search for a conversation with the contact n...
Guest 11 months ago in SMS 0 Needs review

Bring JustCall web functionalities to desktop app

Hi Team, Currently, the JustCall desktop app is designed to provide core functionalities such as making/receiving calls and sending/receiving SMS. While this aligns with the mobile app’s primary focus on calling and SMS, the desktop app has the po...
Uday Rane 11 months ago in Others 0 Will not implement

An integration with Odoo

Need an integration with Odoo where they can sync contacts and pass on the call details similar to the other CRMs.
Anisha Sethi almost 2 years ago in Integrations 0 Needs review

The user wants the exact timestamp of sent and received messages.

A user wants to display the exact timestamp of sent and received messages within a conversation? Currently, the system shows relative time indicators like "1h" or "2h" instead of the actual time. Also, they've noticed that sometimes, when a conver...
Shivansh 11 months ago in SMS 0 Needs review

JobAdder integration with Sales Dialer

There is a request from a team who would like to integrate JobAdder with Sales Dialer as it would make their work extremely convenient.
Ankita Varma 11 months ago in Integrations 0 Needs review

Option to Display U.S. Phone Numbers in (XXX) XXX-XXXX Format

Description: It would be really helpful if JustCall displayed U.S. phone numbers in the (XXX) XXX-XXXX format instead of +1XXXXXXXXXX across the app and website. Why this matters: Many databases store numbers in this format, making it easier to co...
Siddhant 11 months ago in Others 0 Needs review

Two Plans on one Account, User permissions

Being able to add multiple types of users or plans on one Account
Deren Davis almost 2 years ago in Others 0 Needs review

Appointment Scheduler Display name and email address

In the appointment scheduler, when someone book an appointment. The email gets sent to them as "justcall support". Display name "Justcall Support" email address " help@justcall.io ". We would like to request that this should be customizable accord...
Guest 11 months ago in Voice 0 Needs review

Option to add signature as a saved reply

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...
Guest almost 2 years ago in SMS 2 Needs review

Show if two people are simultaneously replying on the same SMS

Show little text bubbles or something to indicate if another team member is already replying to a message. There are times when multiple agents are replying at the same time, and then the customer will get two back-to-back responses.
Akankshya Saikia almost 2 years ago in SMS 0 Already exists