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Dark Mode on JC Mobile App

This would help people who have eye issues. Can we add possibly add this feature?
Guest almost 2 years ago in Others 0 Needs review

Integrate Salesmate with the Sales Dialer

Please integrate Salesmate to integrate with the Salesdialer. Salesmate already integrates with just call. We should be able to run a campaign with the contacts from Salesmate.
Guest 11 months ago in Sales Dialer 0 Needs review

BUG - Ai Naming

The Ai seems to often get confused by WHO is talking. Not sure how this is even possible. If I say something, sometimes the summary notes will say the customer said it. You should have 2 signals on this which can clearly tell who is talking. This ...
Dan Heck almost 2 years ago in JustCall AI 2 Planned

To remove team member section on contacts, if the team member is not given the access for team member section

So we do have a section for team members under the contacts section, which should be disabled when a user creates a custom role and does not give access to the team member section, the current process is that you cannot access the team member sect...
Guest 11 months ago in Others 0 Needs review

Log calls and texts in Pipedrive tickets/deals (ServiceHub)

The user contacted us saying they need new deals created for a specific pipeline. This feature is similar to the ones in Hubspot. They need it to be able to categorize their deals correctly.
Guest almost 2 years ago in Integrations 0 Needs review

Add Some Sort of Indication for Undelivered Messages.

In our inbox, if a newly sent text message will get undelivered, please add an indicator beside the phone number that it has undelivered messages.
Guest 11 months ago in SMS 0 Needs review

Remove the check box of DNCA in Sales Dialer.

The user wants to remove the DNCA checkbox in the Sales Dialer that appears after calls. Agents are mistakenly marking calls as DNCA, even though it is already set up under their disposition. To prevent this from being misused, they need to disabl...
Guest 11 months ago in Sales Dialer 0 Needs review

Enable live transfer to a specific number rather than only contact, group or team member

This would be usefull to allow transfer calls to go through pre-configured IVR and phone number configuration, enabling a more scalable and controled transfer process.
Guest 11 months ago in Voice 0 Needs review

Phone number tab within IQ Dashboard

In the IQ Dashboard, the "Phone Numbers" tab does not show numbers for saved or new contacts. Additionally, when you click on a call, the number of the customer is not visible, it just shows the justcall number which makes it inconvenient to check...
Shreyas Shetty almost 2 years ago in JustCall AI 1 Planned

Separate saved replies by groups

It would be helpful if we could limit which users could see which saved replies. For example, have different groupings of users for different replies.
Guest 12 months ago in SMS 0 Needs review