All ideas

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...

When you close out of the Mobile App- your filter settings are reset.

It shows the Agent who is on the active call. But it does NOT show the number they are using.

We are constantly Hiring or offboarding of employees and would like to be able to automatically add their accounts with set parameters, or remove them. Then on top of that. We frequently change the call groups within our 200+ dialing employees, an...

User Profiles: Ability to amend and specify which sections each member can access (e.g., download options, all contacts, call logs, incoming calls, etc.). Note: We are still awaiting the urgent removal of the download option for Members as previou...

The first pic - I need additional filter in there which has 'Occupation' so I can search for that. Can you add it on please (Just like we have ID, Fundraiser Name & Sign Date)

Need an integration with Odoo where they can sync contacts and pass on the call details similar to the other CRMs.

User wants to use google authenticator to login

Being able to add multiple types of users or plans on one Account

The customer has expressed a need to have the ability to include their signature at the conclusion of messages as an optional feature. This is due to the fact that utilizing a saved reply would replace the entire message body, which is not ideal. ...