All ideas

We have 2 set of agents(Team A and Team B) where Team A will be available from 9AM to 6:30PM on 441146973061 and from Team B 6:30PM to 8PM.Team B will be answering calls from a different JustCall number as well before 6:30PM and they should not be...

Currently, when using the dynamic or power dialer, the agent must manually choose a disposition to categorize unanswered calls. It would be beneficial to have an automated process where the system recognizes unanswered calls and automatically upda...

To be able to log Bulk sms campaigns and workflow sms within the CRM, specifically for Hubspot in this case.

The user needs help retrieving data for a KPI sheet. They want to gather information on all campaign calls that last longer than 180 seconds, as well as calls over 60 seconds for their entire team. This data is needed specifically for campaign cal...

Description: Currently, when a text message is triggered via a webhook, the SMS is sent from the JustCall number of the individual initiating the action (e.g., Nate Rice). However, in scenarios where the action is linked to a specific deal, the SM...

The user wants for the dialer to change the default number they are dialling from based on the country they are making a call to provided that they have the country's number available in their account. For example, if they have both US and Canadia...

In the phone number settings under the custom greetings, we currently have an option to input text with the Text to Speech feature. It would be helpful if we could get an option where an audio file is uploaded, the system recognises and transcribe...

We are constantly Hiring or offboarding of employees and would like to be able to automatically add their accounts with set parameters, or remove them. Then on top of that. We frequently change the call groups within our 200+ dialing employees, an...

User Profiles: Ability to amend and specify which sections each member can access (e.g., download options, all contacts, call logs, incoming calls, etc.). Note: We are still awaiting the urgent removal of the download option for Members as previou...

The first pic - I need additional filter in there which has 'Occupation' so I can search for that. Can you add it on please (Just like we have ID, Fundraiser Name & Sign Date)