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Create an Option to Edit/Save Contact from the SMS thread of a Contact in iOS

Hi Team, Currently, the option to save/edit a contact from the SMS thread of a particular contact is Available on Android JC Mobile App but not on iOS which makes it difficult for us to SAVE the contact and would require to follow additional steps...
Piers Backhouse 10 months ago in Others 1 Needs review

JustCall as default dialer

The user would like the feature where they can enable the JustCall as the default dialer on their android device.
Guest 10 months ago in Others 0 Needs review

Allow prompts to be added for dialling

When calling prospects, we only see the name of the person and company/notes pre added. With AI now available and company name already populated, a prompt should auto run to uncover more information. This would run as Trigger - call connected. Pro...
Guest 10 months ago in Sales Dialer 0 Future consideration

Custom Role Permissions and Scope definition for Sales Dialer as well

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.
Almeen Siddique 10 months ago in Sales Dialer 0 Needs review

Bulk download invoices

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.
Guest 10 months ago in Others 0 Needs review

Pre-recorded message in Sales Dialer

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.
Ankita Varma 10 months ago in Sales Dialer 0 Needs review

Avoiding duplicates while uploading the Bulk Campaign contact list

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one cont...
Almeen Siddique 10 months ago in SMS 0 Needs review

On predective dialer the calls still rings even adter the customer has answered the call

This ringing is causing 90%+ of the people who pick up the call, to actually hang up the call because even after the call is picked by the customer agents can still hear the ring sound . This feature is by default however it is impacting customers...
Guest over 1 year ago in Sales Dialer 0 Needs review

Feature to assign an SMS conversation to a team member

We should provide a functionality to assign an SMS conversation to a team member whenever their customers respond to their messages. This will ensure clarity and avoid any confusion or messages being missed.
Guest 10 months ago in SMS 1 Needs review

It would be great if the customer could trigger a sign up response and the bot sends a series of messages.

Our Customer is requesting for a feature request where the SMS bot sends a series of messages to sign up for the service. We now have workflow where it send messages based on Yes or No.
Guest 10 months ago in SMS 0 Needs review