All ideas

It would greatly benefit us if we could limit the creation of contacts on the integration to only incoming or outgoing calls. This way, we can prevent an excessive number of contacts from being generated by incoming or outgoing calls.

right now it is very cumbersome to set timezone calling in sales dialer settings. we have to choose individual states to set it up. please add timezones in the dropdown with states

Would like the option to have the dialer immediately appear when clicking the JustCall Chrome Extension button. Currently, it only shows Recent Calls and then another button must be pressed to get to the dialer in a separate window. Would be bette...

Currently, JustCall Chrome Extension only allows click to dial icons on CRM platforms, but it would be great if they showed up next to any phone number on any website on Chrome.

A great feature to be to have the ability to mark Voicemails as Unread after listening so you can be reminded to follow-up with the voicemail later. Currently, this can be done for text messages, but not for voicemail.

At present you can only have one fixed shift pattern for a team member that you can set in working hours. However in call centres where team members rotate on different shift patterns each week this can't currently be supported. Team members there...

The users should receive their invoices directly a PDF file to their email instead of the link to their JustCall account and then download the file.

Client has requested to see if we can remove leads from dialer campaign based on Salesforce status of the lead

We need the ability to rearrange the JustCall Menu Bar on left side. There are so many things cluttered that we do not even use. Our www.Pipedrive.com CRM allows the rearranging and removal on non used items in left side menu bar. This is very ben...

The Filter option in Saved replies is only available for Admins and account owners. We also need to have this option for Team members so they can filter replies accordingly.