All ideas

The ability to mark some contacts as favourites will allow them to select the contact quickly and transfer the call to them quickly. Now they have to always type in the name or search for them which is time consuming.

Customers need specific permissions from the sales dialer to be available to a set of team members. For example, sales dialer call logs visibility without full admin access.

Hi Team, There should be an option on the UI to bulk download invoices for specific durations.

They want a built‐in option to start every call with a pre-recorded message in Sales Dialer like you can in the JustCall dialer.

As of now, when we upload a contact list in the Bulk SMS campaign, it does not check for duplicate contacts and adds all the phone numbers from CSV to the campaign list. This led to a problem where multiple duplicate messages were sent to one cont...

We should provide a functionality to assign an SMS conversation to a team member whenever their customers respond to their messages. This will ensure clarity and avoid any confusion or messages being missed.

Our Customer is requesting for a feature request where the SMS bot sends a series of messages to sign up for the service. We now have workflow where it send messages based on Yes or No.

For numbers assigned to AIVA, a call summary is sent via email. However, the "AI Summary of Calls" option in the notification center does not control these emails. To improve user control, the notification center should have a toggle to enable or ...

Detailed Explanation of the Request: We changed the scope of the role (To all team members) so that all the team members can have access to view the live calls on the dashboard, but this change now displays all the SMSs in the team to all the team...

The user wants to select the default audio device on the mobile app, so every time the call comes in, it will either be answered in speaker or the earpeice.