All ideas

As of now, the "Add note" is only available under "All" logs and "Missed call" logs but not under "Voicemail" logs. Adding this option would enable adding any notes if required for voicemails.

We have noticed some users experiencing a small issue when trying to access their voicemails. If a user is not logged in and clicks on the link to play their voicemail, they will be prompted to log in. However, once they have logged in, they are t...

Detailed Explanation of the Request: As of now any links in the contacts is opening on the same tab and the user is has to go back in the browser to access the sales dialer. Use-case: The user needs the links when clicked upon to be opened in a ne...

The calls logs default time duration should not be for today and can be for a week, as this has to setup manually which is not comfortable for the users.

The user has requested, that he would like to add the Czech language as well for transcription as that would help him with his business needs.

We currently add the "Transferred by" tag when the calls are transferred to an individual or a number but not for when the call is transferred to a "User group". Adding this tag will alert the "User groups" that this is a transferred call.

Currently the dialer minimizes to the taskbar only, which clutters the taskbar and takes up valuable space when the dialer is not in use. Our reps must use an external freeware called MinimizeToTray to minimize to the system tray, but this can onl...

The desktop or web dialer needs to receive calls even when the dialer is not kept open at all times. To be able to REMOVE the icon from the taskbar, and display the icon on the system tray only, when the X (close button) is clicked. Employees don'...

We need the ability to group numbers by project names as each project needs 4-5 dedicated numbers to be randomised and not mixed with other numbers on the Sales Dialer instance. This is to differentiate the numbers with different area codes or cli...

User Would like to purchase the add-on that will allow us to send 20,000 text in a bulk SMS.