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Sales Dialer

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JustCall call Outcomes - pushing Deal stages in CRM

JC has an amazing feature at the end of the call where you can push data into a CRM (Pipedrive for us) - namely Deal Stages, e.g. at the end of a call, you can move a deal along to a certain stage. The biggest issue is that if a number/contact has...
Guest 5 days ago in Sales Dialer 0 Needs review

Show company name along with the contact name in Sales dialer before dialing.

The user wants the Company name beside the contact name that is being dialled in the Sales Dialer. I did suggest that, once the call is answered, the name of the company can be seen in the right-hand column. However, they prefer it being beside th...
Almeen Siddique 4 months ago in Sales Dialer 0 Needs review

Need drag-and-drop feature in the Sales Dialer UI to rearrange dispositions

The user wants an option to rearrange dispositions in the Sales Dialer settings. Right now, there is no way to organize them, except by deleting and adding them again, which takes a lot of time. They need the ability to sort or move them alphabeti...
Guest 5 months ago in Sales Dialer 0 Needs review

Include Disposition Group Name in HubSpot Call Logs for Sales Dialer

Currently, when a call is made using the JustCall Sales Dialer, only the disposition name is logged in HubSpot. In contrast, calls made via the main JustCall dialer include both the disposition group name and the disposition name in the log. This ...
Siddhant 3 months ago in Sales Dialer 0 Needs review

UK pool of numbers for UK / EU based sales dialler campaigns.

We have a user who is suggesting that we have a UK pool of numbers for UK / EU-based sales dialer campaigns. As of now, we have only the US. IC chat: https://app.intercom.com/a/inbox/zrssgyfk/inbox/admin/7413742/conversation/215469402452112?view=List
Guest about 1 month ago in Sales Dialer 0 Needs review

Default Sorting Option for Undialed Contacts in Sales Dialer

Request Summary: Currently, in Sales Dialer campaigns, the contact list defaults to sorting by "Added to the Campaign Date," which mixes new (undialed) leads with those already contacted. Users must manually filter for undialed contacts each time ...
Siddhant 2 months ago in Sales Dialer 0 Needs review

Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI

Title: Feature Request: Add "Date Added to DNC" and "Added By" Columns in Sales Dialer UI Summary: The Sales Dialer UI currently lacks visibility into when a contact was added to the Do Not Call (DNC) list and by which team member. This limitation...
Guest about 1 month ago in Sales Dialer 0 Needs review

Modify Mandatory Call Disposition Behavior to Exclude Call Rating Requirement

Description: When the Mandatory Call Disposition setting is enabled in the Sales Dialer, users are required to select both Call Disposition and Call Rating before they can proceed. However, some users do not utilize the Call Rating feature and wou...
Siddhant 5 months ago in Sales Dialer 0 Needs review

Include Key Contact Fields in Campaign Reports

The user requests that reports include the following fields when available: Name, Email, Phone Number, Notes, Disposition, Business Name, Business Service, Website, and Address.
Guest 3 months ago in Sales Dialer 0 Needs review

Sort Sales Dialer Contacts by Custom Fields

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.
Guest 2 months ago in Sales Dialer 0 Needs review