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JustCall AI

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Moments should be clickable

You send us analytics of moments. There are x discovery moments. Great, show them to me. Let me click it. Let me add these to something that is collected in the moments tab. This can then AUTO create moments. we can review them and keep them, but ...
Dan Heck about 1 year ago in JustCall AI 2 Planned

IQ Dashboard Filters Related

Currently, the default behavior with filters in JustCall IQ dashboard is that once a filter is applied, it remains active until manually cleared. Ideally, filters should be reset automatically when a team member navigates to a different page or re...
Shreyas Shetty over 1 year ago in JustCall AI 0 Will not implement

IQ Comment Acknowledgment Related

Currently, when someone tags a team member and adds a comment, there is no way to know whether the comment has been acknowledged. Therefore, the customer wants to receive a notification as soon as the team members click on "mark as read," indicati...
Shreyas Shetty over 1 year ago in JustCall AI 1 Needs review

Smart Context Cards for JC Dialer

With Smart Context Cards in JC Dialer, agents will be able to obtain their inbound or outbound contact’s previous context on the dialer UX itself, this will help prepare the agents, by providing previous context across channels (Voice + SMS+ Video...
Eashan Kadam over 1 year ago in JustCall AI 0 Needs review