All ideas

Title: To have the search option in the inbox section of mobile app. Description: The user needs to have the search option in the Mobile App as they have multiple conversations going on and it is difficult for them to go through the conversations ...

The ability to reorder the data fields logged in the CRM when a call is made from JustCall. Use case: When notes are added to a call that is compelted on JustCall and the call is logged on the CRM the notes are shown the last filed of the call log...

The ability to log in to two different JustCall accounts would help to manage calls that come into two accounts. Use Case: To answer calls from the same device when the calls are routed to two separate JustCall accounts.

An example Candace calls hr to ask about the best way to deal with the employee situation. Who should be able to access call. All employees of a specific role are recorded and available to all, if in management or directors, then only available to...

The current sorting options are limited to either the start of the list or the end of the list, which does not provide sufficient granularity. You should offer sorting based on other fields, including custom fields.

The user is looking to assign the Missed Calls and Voicemails to the Deal Owner in Pipedrive. When this feature becomes available and is enabled under Pipedrive Integration Settings, JustCall searches for a deal linked to the contact in Pipedrive,...

The user would like to add the Click to call button on their website, so the users can interact with the AI voice agent directly.

Idea Summary: In the current Sales Dialer setup, once custom fields are mapped to a campaign, all available custom fields become visible, even those not relevant to that specific campaign. This can lead to unnecessary clutter and confusion for age...

Currently, JustCall provides a set number of free minutes for AI-powered features such as call transcription and summaries, depending on the user's subscription plan. However, once these allocated minutes are exhausted, the system silently stops g...

Currently due to the logic, it rings 9 active team members under a user group before proceeding to the next user group which has an impact on remaining members not receiving calls. Changing the logic for all team members within a user group to rec...