All ideas

To send an email to the admin or the team member where a specific disposition code is set for a call on Sales dialer workflow.

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

The user is requesting a dark mode for JustCall.

User would like to request the addition of an "Analyst" user role at no charge, specifically designed for read-only access to analytics and performance data. This would be instrumental in helping them manage and optimise their account more effecti...

It would be helpful to enhance the Internal Collaboration functionality by enabling email notifications whenever a user is mentioned in a note. Additionally, logging these internal notes into the integrated CRM would add significant value. These i...

The user would like to be able to open the contact on the ZOHO CRM, using the rediection link on the JustCall mobile application.

The user has requested the ability to filter leads on the dashboard by their disposition. This feature would help them better evaluate and determine lead quality more effectively. Implementing this filter would provide enhanced insights and improv...

Description: Currently, on the after-call screen, the connection details can only be set to either Human or Machine pick up. But if users get no answer or a bad number, then there should either be an option to select a custom outcome that can be c...

We book in person appointments at different locations in our city. We have found another AI Agent company that looks into the logistics when scheduling an appointment. For example, if there is one person already near the area where the caller is l...

We would love to have the ability to change the Ringtone on the iOS app to be able to differentiate between personal calls and Justcall calls by the ringtone.