All ideas

The user wants all the phone numbers listed in the invoice for which they are being charged. Currently, we only display the quantity of numbers without specifying the list of numbers. They are looking for a custom invoice that includes a detailed ...

To adjust the prompt used for generating AI summaries of calls or the AI model itself.

Cx is using the sales dialer and has integrated his pipedrive account with the sales dialer. cx stated end users have two phone numbers associated with them. When the campaign gets created on Sales Dialer, it only gives the first number for that c...

Every phone line and cell phone should have the option to record and save a custom voicemail message within the app or device without using an external recorder that requires recording, transferring to a computer, editing, and uploading through a ...

Currently, in V2 Webhooks- 'Call updated in JustCall' even the payload doesn't provide the data about the agent who has JustCall and saves the disposition. It would be helpful to add this field in the payload. This will help in real-time KPI ...

If we could filter text by time frame like we can the calls and Having a filter set up for text that has been opened but not replied to - if we open up the text and are busy then go back we want to make sure everyone was responded to. Currently, t...

It is useful to anyone who uses the JC platform as a second phone line and for their primary business line - Instead of push notifications, it would be nice to see the number of text you have in Just call or notifications on the APP icon - ALSO......

As agents, we are often on the phone and try our best not to miss calls. However, if we are already on a call and another one comes in, it automatically forwards to our team. Unfortunately, we don’t get a notification about the incoming call not r...

Hi Team, This feedback is for JustCall mobile app (iOS). Can we have a filter to view the sms from a specific JustCall number? Or a search bar so that we can search the JustCall number and view all the sms under them? Pain Points: When there are a...

Hi Team, Is it possible to adding reactions to text messages i.e by long pressing on the message to react with emojis.