Skip to Main Content
Customer Workspace Ideas Portal
ADD A NEW IDEA

All ideas

Showing 408 of 408

Syncing call recording to Google Drive

Hi Team, We currently only support syncing existing call recordings to Dropbox. Can we also bring a similar option to Google Drive?
Guest 3 months ago in Integrations 0 Needs review

Include Journey for outbound calls.

Currently, we have a record of the call's progress in our inbound call logs but not in our outbound call logs. It would be beneficial to include the journey of outbound calls in the logs, which would include details like the ring duration at the r...
Guest 11 months ago in Voice 0 Planned

Support for receiving SMS messages longer than 1600 characters.

Currently, messages exceeding 1600 characters are not delivered, and users are unable to receive them even in parts. This is causing important communication to be lost, especially for users whose clients may send long messages (e.g., detailed upda...
Amulya Anand 3 months ago in SMS 3 Future consideration

Allow passing multiple agent ID's while running API

When using the https://api.justcall.io/v1/contacts/new endpoint, currently we cannot pass multiple agent IDs at once. Due to this we need to run the same request multiple times. Kindly look into this?
Guest 3 months ago in Integrations 1 Needs review

Include transferred by on mobile app, same like how it is not the browser

The user would like to see who the call was transferred by on the mobile app as well as it shows on the browser.
Ankita Varma 6 months ago in Others 1 Already exists

To be able to check all the call made to a contact

The user would like an option, where he can view all teh outbound and iunbound calls made to a contact including the one's from Justcall as well as from Sales dialer in the same place.
Guest 3 months ago in Others 0 Needs review

UK pool of numbers for UK / EU based sales dialler campaigns.

We have a user who is suggesting that we have a UK pool of numbers for UK / EU-based sales dialer campaigns. As of now, we have only the US. IC chat: https://app.intercom.com/a/inbox/zrssgyfk/inbox/admin/7413742/conversation/215469402452112?view=List
Guest 3 months ago in Sales Dialer 0 Needs review

enable the timeout feature on IVR

The user is looking to configure an action for scenarios where no extension is pressed during a call—for example, forwarding the call or triggering another action.At the moment, our system does not support setting a specific action when no input i...
Guest 3 months ago in Voice 0 Needs review

Populate the number for the complete or reschedule options for tasks. This is only possible for Skip

JustCall is currently integrated to Hubspot When running list of tasks to call, the number is removed from the dialer after completing the task > If you choose Complete or Reschedule, the number is no longer pre-filled on the dialer whereas thi...
Guest 6 months ago in Sales Dialer 0 Needs review

To have the ability to check SMS replies and send SMS which is currently unavailable as a default option within GHL automations.

There is no option to check SMS replies and send SMS, which is possible via Zap only. It is not present as a default option within GHL automations. It would be beneficial to have it within the GHL automation action.
Almeen Siddique 3 months ago in Integrations 0 Needs review