All ideas

The user would like to receive an email notification immediately after being tagged in a note. This will ensure they don't miss anything important

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

Needed for automation. Similar to competitors like WATI

The user is requesting a dark mode for JustCall.

As of now, you can book an appointment for one reason on the appointment setting. However, it would be helpful if we could add options for booking appointments for different departments. For example, If a company has different products, then there...

It should be able to handle the AI data preparation in less than 15 to 20 minutes.

The user has suggested that the AI voice agent does not stop giving an answer if the user interrupts in between but instead will complete the answer, we need to bring in a change to this that it stops and listens to the user's concern first and th...

There is no way to identify who changed the forwarding settings and assigned the number to the AIVA. It would be helpful if users could view this information directly from the UI instead of reaching out to Support team.

Custom ringtone allows one to choose the desired ringtone instead of the default one for a long time, which can be an unpleasant experience for some users. This feature is available in the Android JC app and is requested for the Desktop App and We...