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    Add airtable integration

    Please please add airtable integration
    Guest 4 months ago in Integrations 1 Needs review

    Ability to Add Bulk Leads from Pipedrive to Sales Dialer

    We need the ability to add leads in bulk to the sales dialer, similar to the current functionality available for contacts and deals. At present, the system only allows bulk addition to the sales dialer from contacts and deals. However, outbound ac...
    Guest 4 months ago in Sales Dialer 0 Needs review

    Outbound AI Voice Agent

    The AI Voice Agent should also be designed for cold calling, enabling businesses to automate outreach to potential customers who have had no prior interaction with their brand. Why This Matters? Scalability & Efficiency – AI can handle a high ...
    Guest 11 months ago in JustCall AI 0 Needs review

    Option to transfer calls to an external number in AI Voice agent

    It would be beneficial to have the ability to redirect AI Voice agent calls to an outside number. This would allow us to utilize an AI Voice agent for our hotel customers' reception support.
    Guest 7 months ago in JustCall AI 1 Needs review

    AI capabilities in SMS bot

    Introduce AI-powered capabilities within SMS (text-based) conversations, enabling customers to interact with an intelligent, automated assistant via text similar to our AI Voice Agent. Use Case:Businesses can leverage the SMS bot to: Qualify leads...
    Mahak Arora 7 months ago in JustCall AI 0 Needs review

    Option to Lower or Mute Incoming Call Alerts on JustCall Main Dialer When Using Sales Dialer

    Description: Currently, agents using the Sales Dialer receive inbound calls through the regular JustCall dialer. When this happens, the loud ringing interrupts their ongoing conversation on the Sales Dialer. Requested Feature: Agents actively on a...
    Siddhant 11 months ago in Sales Dialer 0 Needs review

    Update to Daily Summary Report

    Request an update to the Daily Summary Report. Currently, the Call Insights displays data under Phone Number. Can we instead show the Team Member’s Name associated with each number.
    Guest 4 months ago in Others 0 Needs review

    sms messages attached to customer file automatically

    when a call is made in hubspot or email sent details are in activity /notes. sms message is in a link rather than displayed in contact
    Dawn Lock 4 months ago in SMS 0 Needs review

    Enable JustCall’s Zoho CRM integration links to open directly in the Zoho CRM mobile app instead of the web browser

    Currently, when clicking on a contact from JustCall’s Zoho CRM integration, the link opens in the browser instead of the mobile app. Zoho confirmed that this happens because the URL provided by JustCall does not include the organization ID. Using ...
    Guest 4 months ago in Integrations 0 Needs review

    Ability to Retroactively Sync or Link Call Logs with Newly Created CRM Records

    Current Situation Our sales team’s performance KPIs are based on call log data recorded in Zoho CRM (Leads and Contacts modules). Currently, JustCall only logs calls to CRM if the contact or lead already exists at the time of the call. In many cas...
    Guest 4 months ago in Integrations 0 Needs review