All ideas

To be able to schedule automated campaign analytics reports for Sales dialer.

This idea will benefit all the teams, especially ones with a large number of team members. It would be great to be able to see working hours for a list of users and change them in bulk. This would save a lot of time when checking or updating large...

So on my desktop computer I use the “Click to Dial” feature which is great: BUT then when I’m out and about I want to use my mobile app to call someone through JustCall. When I do so the app calls out, and then phone rings as “Click to Dial” is ON...

To make sure the correct name is pronounced on the call as it is non negotiable.

Title: To have the search option in the inbox section of mobile app. Description: The user needs to have the search option in the Mobile App as they have multiple conversations going on and it is difficult for them to go through the conversations ...

It would be helpful if there was a feature where an admin can change the availability status of an agent or a team member if they forget to change the availability. This helps in the scenario where the agent is not available on the system.

The user is requesting a dark mode for JustCall.

Description: Currently, voicemail drops on the main dialer require agents to manually wait for the beep before dropping a voicemail to ensure the message is fully received. This can lead to inconsistencies and added manual effort during outbound c...

Currently, when using the Re-sync button in Sales Dialer to pull contacts from a HubSpot list, JustCall only adds new contacts to the campaign. However, contacts that have been removed from the HubSpot list are not removed from the Sales Dialer li...

Badges not showing up on JC APP iPhone The user is unable to see the unread message badge in the JC app, which used to appear as a pop-up notification in the mobile app in earlier versions. We know that this has been deprecated but a lot of users ...